PANDORA Jewelry
5000 Shelbyville Road, Louisville, KY 40207
Location & Phone number
5000 Shelbyville Rd #1430, Louisville, KY 40207, United States
About the Business
PANDORA Jewelry is a renowned jewelry store located at 5000 Shelbyville Road in Louisville, Kentucky. Known for its beautiful and contemporary hand-finished jewelry, PANDORA offers a wide range of high-quality pieces made from ethically sourced materials such as 14k gold, sterling silver, and Pandora Rose metals. The store also features a selection of iconic charms, bracelets, rings, earrings, and necklaces that are both beautiful and versatile. With fantastic customer service and knowledgeable staff, PANDORA Jewelry provides a personalized shopping experience for every customer. Whether you are looking for a special gift or treating yourself, PANDORA Jewelry in Louisville is the perfect destination for all your jewelry needs.
Photos
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Reviews
"Customer service sucks, all of them look under 25, don’t know how to deal with the older generation, talk to u like u there age, no help with repairs, don’t buy a ring as a gift for a person that’s not with u, cause u won’t be able to exchange, let alone I bought a ring that was on display, with no complaints, get 40-50 age range for the older folks, cause the kids 20-25 working in there is a joke, and too high on they damn pedestal, the manager snobby as hell girl go to the suburbs"
"Just needed to pick up an item that was ordered online. The young lady at the head of the line who worked there was rude when I asked where I pick up an online order. She said you have to stand in line? Her tone and disposition was very unprofessional. The last time I had an online order placed and there was a line I was told to go right in and pick it up. I won’t be going back and I want a full refund! Horrible customer service!!"
"Absolute worst customer service I have seen in a LONG time. The disregard of standing customers is just amazing. Stood waiting in the store for atleast 20 mins and not 1 representative said a mumbling word. I had to finally ask "do I need to take a number or sit on the floor until I'm called" no one said "Welcome to Pandora, someone will be right with you" just simple customer service skills that 1 would have learned in middle school.... I'm not sure how this place is still open... never coming again!!!"
"I arrived at the store at 11:12. All associates were taken so I waited my turn. I was next in line. I was the only one walking around in the store for 15 minutes. A family walked in after me, the manager skipped over me and took them because she was bilingual. So after 25 minutes have passed of me standing there, another associate tries to assist me, I told her I wanted a personal engraved charm, she stated she couldn’t help me, only the manager could do that. We I went back to waiting. At this point it’s been 35 minutes, people are still coming in after me and getting helped first. The manager then looks at me and asks me if I needed help. I told her that I was told she was the only one who could do the engraving. She looked surprised as if that wasn’t true and told me she would help me as soon as she could. I walked out the store at 11:52 not assisted at all."
"Love the service and of course the charms. They helped me pick out some amazing pieces along with building my bracelets."
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