Akumin

"Terrible. Had to get an MRI on an injury to make sure there is no blood clot or anything else due to the amount of swelling. That was almost two weeks ago and still no results. When I called they said their system was down nationwide and they can't send out results through that system. They were completely unconcerned. The convenience of technology is there are many ways to use it and there is also still snail mail which would have been quicker at this point. Do people know how to problem solve anymore? They better hope nobody has any major issues and needs these results ASAP or I imagine they are going to face a large number of lawsuits."

"Lied to about payments plans, I was told I could pay in small amounts instead of half up front or all at once. Took off my insulin pump and glucose monitor before I went in because I was told I had to, then walked into the bombshell was that I owed half up front even with a payment plan! I can't afford that and now I'm out 2 expensive medical devices because of that!!!! Go somewhere else if your doctor refers you here. Believe the reviews."

"I normally try not to post negative reviews but good grief, this whole experience has been so bad that I can’t not post about it. First of all, my appointment was at 10:30 am, but evidently they only had one tech that day because the gentleman called before me was completely through and leaving before I was ever called back (about 45 minutes past my appointment time). As I was walking to the scan area, the next appointment arrived and when I was through, the poor gentleman was still waiting, along with a couple of other people, indicating an obvious backlog of patients waiting well past their appointment times. Then I was told that I would need to call for my report in 24-48 hours…no problem, other imaging places have the same requirements and I have never had a problem getting my report. Today marks TWO weeks with no report to my doctor or to me…something about a problem with their system and the scans haven’t even been read by a radiologist yet. I did give 2 stars instead of zero (if I could have even done that), because the staff has been very nice, professional and apologetic about what must be a very frustrating situation for all concerned. It’s the company and the way everything has been handled from the beginning that I take issue with and I am certain that I am not the only one upset about this. I will be seeking care elsewhere next time."

"Not really sure what people are complaining about?! This place was fantastic! Receptionist was extremely friendly! Techs were absolutely wonderful and did an awesome job! Had a hip MRI and it was extremely smooth. Really nice facilities and you even get to choose your own music while you go through the process. On top of that...it was $1100 cheaper. Trust me...book with Akumin!!"

"After reading these reviews I was a little skeptical about this place. I am already bummed out about my knee situation. Well, the staff was very nice when making my appointment, they answered all my questions. Once I figured out how to get to their front door, they greeted me immediately, my paperwork was ready and I didn't feel rushed. I was called back 10 minutes before my appointment and that surprised me! My normal doctors leave me waiting at least 30 min every visit, so this was a nice change. The gentleman that did my MRI was so sweet and professional, he seemed to really care about one's comfort. Let's not forget to mention their quote was so much better than others, by half for me. Sometimes people give bad reviews because they don't get the answers they want. I'll definitely choose them again when needed!"