Air Pro Heating And Cooling 1000 Vienna Street, Metropolis, IL 62960

"I have used Air Pro for many years now. I just had an issue with my furnace at my house and office. The response time was great, the service was amazing. Jonathan was able to diagnose and fix the problem with both furnaces in the same day. I’m not one who will usually put my name with someone else’s services. I highly recommend Air Pro. Anytime someone asks, I always say five these guys a call!!"

"This place was nightmare for our family. First they came and misdiagnosed our problem. Then over a week went by without our unit being fixed. They charged us for parts and labor. Then after several days final came and told us that our parts were not right. They took the parts and left us with a broken unit. Told us we would receive a refund in the mail, haven’t received it yet. I lost a lot of time and money in these two unnecessary visits and still have a broken unit. Had to call a new company to come evaluate what they failed to do. They lied to us, in order to try to sell us a brand new unit. I will never used them again. They may seem cheaper at first, but it will cost you more in the long run. Extremely disappointed and very unhappy with this unprofessional and dishonest management.I held off a week to give them a chance to make this right. I like to give people the benefit of the doubt, because I have never wrote a bad review. But in this case,I don’t want anyone to go through what we have, especially in these hard times. This can really hurt a family when dealt dishonesty. I do have an update, the owner did return the money for the second visit and made it right. My husband had to keep calling and pursuing the matter. But we are thankful to God, that this was made right."

"Our AC went out during a heat wave. We called Air Pro and they came out TWICE in the same day to make sure we were taken care of. They are honest and relatable. Highly recommend."

"I tried scheduling someone to come out to my house three times over two weeks for non-emergency maintenance on my two units. The final time I tried, we arranged a date four days ahead and Air Pro was no-call, no-show. Shame on them. I'll take my business elsewhere."

"My air conditioning was out for a few days and as soon as I reached out to Air Pro they got someone right out! I was really pleased with how fast and efficient the technician was! My air is blowing better and colder than it ever has and all for a great price! I highly recommend Air Pro for any of your heating and cooling needs!!!"