Members Heritage Credit Union 1039 North Main Street, Nicholasville, KY 40356

"Most friend, courtesy and knowledgeable employees you could ever hope for to do business. Checking, Savings, and loans."

"The customer service needs work. The young lady at the Nicholasville location lacked professionalism that I blame on age and ALEX was beyond rude. He spoke over me from the moment we got on the phone, never heard my question just began telling me info from my account, which I could see myself, he never asked why I was calling, then hung up on me when I asked him to stop talking over me and hear my question. If I had it to do over I would choose a different facility. The only reason I didn't give 1 star is because Noah called me back and clarified the issue I was having."

"I had an issue with overdrafts and after my initial call I was contacted by members and they refunded a large amount of the fees and offered an overdraft protection loan which is extremely affordable; you end up paying change for this protection when it is utilized! Members Heritage gained a member for life today."

"The branch is fine but the new location for the atm is absolute trash. They have the worst atm of all their branches. I feel bad for the old people who hit the wall everytime they come use it. Its either rub the wall or awkwardly undo you seatbelt and fight to reach the dang thing"

"Been with MHCU for 35 years, since it was known as the IBM Employees Federal Credit Union. No reason to bank elsewhere, they have serviced all my share account and loan needs; on my 4th home mortgage with them. Only fees I've ever paid is for a cashier's check or a 1st mortgage. It's basically free banking!"