Su Casa Tile & Granite

"Great buying experience from beginning to end. Cat in the office was very helpful, and there was a good selection of products. The installation team was very professional and skilled. I'm an architect so I'm particular about workmanship, but the installation team pointed out any issues before proceeding, and my honed granite countertop looks great. This was not the cheapest quote I got, but this company gave me confidence that they would do it right."

"We highly recommend Su Casa! Su Casa has been great to work with every step of the way. After trying to replace our laminate counters for over a year and visiting a number of different companies, we're so glad to have found Su Casa. After receiving pertinent information in a friendly manor at the store, I visited the warehouse quite a few times where I was patiently shown pieces of granite, large slabs of granite were moved so I could get a better look, and samples were given. Then, I'd come back , and they'd do it all over again until I decided upon one. They were also flexible in aligning a date to install since we had another project that had to be completed first. In addition, we had a backsplash on the wall we wanted to keep, so they carefully removed the old counter and installed the new without disturbing the backsplash and cleaned all the mess made. Although a small problem occurred during the installation, management was very responsive to our needs and solved the problem quickly and to our satisfaction. We love our new counters!"

"Bad experience that started with potential. I had a very attentive start to my experience with Su-Casa through the design and selection process. They were communicative and professional. After the product was installed and incorrect, it was up to me to find a way to make it right. It was up to me to get in touch with them not the other way around. In the end I had a $2385 island top incorrect! Too long on one side and too short on the other. They did offer to shorten the side that overhung too far however that does not make the other side longer. The shop and install guys were top notch however, ownership was lacking. I had decided not to write a review, until I received an invoice I had paid 4 months ago! Really, Wow! I do my best to support local business and I am in the architectural industry. So buyer beware"

"I recently remodeled my kitchen and after shopping many granite places around Lexington decided on Su Casa. They simply had the best deal and the granite I wanted of everywhere I looked. Additionally, the in-office staff and the installers were great to work with. I went back to find a specialty tile as an accent for my kitchen and they took their time to understand my needs and worked to help me find the perfect tile. After a few months one of the seems in my granite split and they were speedy and receptive in fixing the problem, free of charge of course. I’ve been very pleased in this company and plan to continue working with them in the future."

"Su Casa was very nice to work with. We just had our granite installed yesterday. The sales people were friendly and frequently in contact with us throughout the process. The install was quick, clean and did a pretty nice job. There was one place where the counter top did not sit flush with the cabinets and they were not able to caulk that area and there is a small gap there. Not really noticeable unless you're looking from underneath. All in all, I would recommend Su Casa."