Sonic Drive-In

"Tried several times to order via the App. Happy hour was a big part of me actually pulling in. Trying to order a fish sandwich. They didn't have tartar sauce and could put mayonnaise on. Someone in there figured out they could make tartar sauce, yea!!! I was going to order a BBQ sandwich but didn't want to chance hearing something else wouldn't be available. Needless to say the cashier was very helpful."

"A large tater tot as it came in the bag. This is what $3.19 get's you. Disappointing."

"Why is it I can never get the right order from here and try to call and the phones always busy this place is crazy I did my mobile order 30 minutes in advance and they still gave me the wrong blast after I drove all the way home this place needs new management or something ordered two small chocolate trick or treat blast a medium vanilla trick or treat and a small cookie dough blast the car hop read it to me so I didn’t check got all the way home and mine was chocolate and I can’t stand chocolate ice cream so I ended up throwing it away hopefully someone makes this right it’s every time"

"Generally, not a bad place. A bit on the pricier side for fast food. Service is slow. We usually love their shakes. Last night we ordered the new custard concrete shakes. My husband found a sizable amount of white powder in the bottom of his. I decided I had better check mine, as well. I had it too. The shakes were not blended who at all. My hubby said to let it go, which I usually do, but this was completely unacceptable. I wanted my money back and to be sure they wake up and pay attention so they don't do this to other guests. I drove all the way back. An employee was outside. As I walked up holding my shakes, she asked me if there was a problem with them. I said, "Yes. They are full of white powder". She said okay, took my tray and walked inside. I assumed she was letting management know. I waited...and waited...and waited until I was ready to syst banging on the glass. Finally, I was able to wave someone down. She comes out and asks if I am still waiting on my shakes. I tell her I do not want more, I wanted a refund. Only then do I sees a manager. She comes outside and Al's what the problem is. I tell her. She asks me do I have a receipt. The employee had taken it. She walks away. When she returns, she informs me that she had refunded my two shakes. Quite frankly, this has severely soured my opinion of this location. I got my money back for two out of five shakes. Yes, only two were bad, but I had to drive back, wait ten plus minutes and my husband said his mouth was burning from this powder. Nor good enough. I emailed the GM who said we can talk today and she would recreate our order of we give them another chance. Also the white powder was custard powder to thicken the shakes. Good to know. Still burned my husband's mouth. I think I'm over them! What did I give my children?! That's what you get with fast food, I guess."