Rick's Hardware & Decorative Plumbing 1202 Dragon Street, Dallas, TX 75207

"Sales rep Star was able to come over to our house to count and get the close to $10,000 order. After order was place and paid for we had a hard time getting ahold of her. 1 week after the delivery date we had to beg them to bring the order to new house under construction we even had to push back the hardware install crew. There was extra pieces which they will charge you 25% restocking. My builder said he wont use them anymore. You can find most of the things on Amazon."

"Great customer service. Arman and Star are friendly, knowledgeable and professional. Fabulous selection! They installed all of our hardware and we love it!!!"

"Arman and his team are a pleasure to work with. Great custom service from the time you walk in the showroom through installation. Highly recommended!"

"BEAUTIFUL SHOWROOM with the latest trends to accent any home, HUGE selection ! Great customer service.. Had everything we needed to complete our project . Two BIG Texas thumbs up :)"

"The customer service is beyond terrible. I spent over a year working with Leslie while we were remolding a penthouse in Turtle Creek. All I can say is stay away from this store. They want your money but don’t have any interest in customer service. The follow up and lack of any customer service was beyond my worst nightmare. Horrible. Go to Nob Hill they are fantastic."