Image Nails

"This was one of the worst experiences I've ever had in a nail salon. Myself, daughter, and sister-in-law went to this salon for a full-set and pedi. Upon entering the salon, there was no welcoming greeting; just "what do you want today." I was the first to be served from my group and the tech who started on my nails was rude and aggressive for no reason. Initially, I thought he was just a little upset because the woman he'd just completed complained that he charged her for something she didn't ask for. That should have been a red flag for me but I continued. I told him I wanted a french tip and also showed him a picture of how I wanted it. He proceeded with just putting on a white tip and assured me that it would look like the picture, but in the end it did not and I did not complain. However, he proceeded to be rude, have a nasty attitude so bad that I decided not to even get the pedicure. My sister decided that she did not want service from them after seeing how badly we were being treated. Unfortunately, my daughter had already gotten started with a different tech who also charged me for something she didn't ask for. I drove from Fresno, Tx to Rosenberg, Tx just to be serviced there because the last time I was there with my mom, Ms Tina was sooo nice and professional. However, I learned that she no longer worked there. I was vastly disappointed and confused as to why both men (our nail techs) were so rude. Before my daughter could even finish getting up out of the chair, the guy threw his hand up to me in a condescending manner and said "bye she's finished." Please don't go here if you want at least decent customer service and please don't go here if you don't have money to waist. Thank you for listening. I try to give good reviews when they are warranted but I will equally let people know to avoid being disappointed."

"Trash place..employee talking about me because I wanted a certain glitter and it wasn’t showing how I wanted. And then had the never to try to charge $20 extra because it was taking too long. Still left residue on my nails even after adding the top coat, never going again!"

"Good prices . Lady who did my manicure and pedicure was very sweet offering something to drink but boy did she hurt my big toes other than that very sweet. Might try again"

"The guy that I got was so rough he cut me 2x I had to come home and fix my nails. He kept pulling on my hand and he was filling my nails as fast as he could and it made my hand hurt. I walked in at 5:30 if you don’t want to do your job the right way close to closing time then don’t accept service. I understand you want to go home but then tell me to come back another day."