Tom Thumb

"Drive through pharmacy service is just horrid. No thoughtfulness given towards sick people trying to stay out of public spaces. Waited in the drive through line 20 min to dropoff my prescription. I was told they have it in stock and I should return in 30min. I returned an hour later, and waited another 20mins. New person says, "Oh, we only just got your prescription. Give us time to fill it.) I gestured towards the first person and she said, oh the Pharmacist has a question for you. Answered the question and was told to go park where they could see me and then they'd wave me back over. 30 minutes later they waved me back. Asked for my insurance card and told me to get at the back of the line of cars. Get up to the window in 20 mins to be told "It didn't work" and to go to CVS. I requested a return of my prescription and was then given a sticky note of additional information the woman never asked for. No apologies given for their lack of knowledge and customer service."

"I was there to place an order for a Thanksgiving Meal. The deli lady, who was sweet, didn’t know about the Thanksgiving meals. She called her manager. The manager came from the back and did not greet me as I was standing there with the deli lady. The deli lady asked for confirmation and the manager responded with “we always do these…you didn’t know because you’re new”. I thought that it was rude to say that in front of a customer. The reason for the deli lady not knowing has more to do with the lack of communication from management than her newness. The manager should have responded by taking accountability for not communicating. I probably won’t get my thanksgiving meal now."

"I bought berries yesterday for my breakfast. You can see the date on the receipt and the item is showing. I couldn’t eat over half of them and this one appeared to be the newest thing n the cooler. Why would they allow this to be made when these were clearly past their prime. Then charge a premium? This is gross and I wouldn’t trust any of their produce. But also, if this is what they find ok, then what are they doing with the meat? Be careful y’all. It’s too bad. People in this area deserve better."

"I am disabled. So it’s really hard for me to move around. And it’s hard for me to see. When I went to Tom thumb today. All the green grapes that were bagged Already Looked a little bit old. And they were 4.50(+~) So I decided to get the grapes that were in the plastic container. And I got the box that in my opinion look the best from the outside. When I got home. To my surprise all The grapes In the plastic clear box look bad, A relative of mine have to tell me. The box of grapes by the way cost $5.99 a pound Thumb thumb prices are higher than other grocery stores. ALDI Across the street a relative of mine had told me that they were at $2.99 a pound It is true that it’s my fault that I cannot see. Butter supposedly thumb thumb sales there products at a higher price The customers expect the products to be a better quality. Like I said it was really hard for me to go all the way to Tom thumb in my condition. And it’s much harder for me to go back and return the product. Are usually don’t make any complaints. But I feel obligated to make this complaint so yaw could offer a better service. Given this really bad review was really hard for me. Since it’s really hard for me to be able to move my hand typing this message. Since I had a stroke."

"I come here to renew my tags and the customer service is always friendly and fast. (*UPDATE* July 25th) Today unfortunately there was a sewer odor next to the fruit section and there were quite a few fruit and vegetables that didn't look as fresh. Otherwise my experience was pleasant and hopefully they will get these few problems taken care of."