Kroger Fresh Fare

"I’ve been shopping here for the past three years. The inside of the store is very well organized. The only thing I don’t like about this you have a lot of homeless people that are walking the parking lot asking you for money."

"Very disappointed with this Kroger have gone 3 times this week to get things that I was told that would be restocked. I went today and still no products that I was told would be available. I am about to start driving to the ones in Tarrant pkwy and Alta mesa. This is what I get for being lazy and not stopping to those when I get off from work. Since this one is closer you would think that they would have the main products as well but no! I doubt I will be coming to this Kroger anymore. As well I got some products that were a month expired. The only thing of this location is that the employees are very nice."

"Leslie was our hero today! When we arrived he helped us get a basket and a power scooter basket since my mother has mobility issues. When we were leaving the store he helped us unload all the groceries into our van then took back the power scooter for us. Leslie is such a delight! He was so friendly and helpful. We will definitely be back."

"Had a Pickup order here, and it was a disaster. One of the employees called me, told me that my order wasn't going to be ready at the scheduled time. Okay, cool, things get busy. I show up a couple hours after the scheduled pickup time, and the girl that comes out tells me they had everything I ordered. That's great. She starts loading stuff in the car, and a few things don't look right. I figured I'd just look closer when I get home. That was a mistake. Half of my order was the wrong items. They were all similar, but not quite right. Wrong sizes, wrong brands, wrong flavors. A good portion of my produce was bad too. I call the store, and a young man named Jason answered. He asks my name so he can pull up my order, and he says the system shows that everything was scanned in as ordered, and apologized that things were so wrong. He explained to me that the middle management types were pushing their accuracy measurement really hard, and that was the root of the issue. He offers to replace my produce, and advises me to call the 1-800 number to get a refund. I come back up there, and go inside the store to get my replacement produce. Jason gives me the new produce, and it looks so much better. He also apologized again. I went to grab a few items I forgot to order, and the shelves were so messy and empty. It looked like it was still the middle of 2020. There were no cashiers open, and the self-checkout person was running around so much that it looked like he was doing the job of four people. In summary, friendly staff, but saddled by incompetent corporate management and lots of inventory issues. If they had products on the shelves and staff in the store, it'd be a great place to shop, but they're understocked and understaffed, leading to an absolutely mediocre shopping experience."

"I always enjoy shopping at Kroger because they have great value on their food. The produce is always fresh for everyone! And who can resist those delicious bakery items! The staff is always courteous, friendly and helpful. I use the pharmacy there because it's convenient to pick up my prescriptions while I am shopping. The flowers are always so beautiful in the floral department. And the fire department passes several other stores just shop at Kroger!"