Builders FirstSource

"Great customer service!!!! I always get my material for my company from Builders First Source, they specialize in customer service but also make relationships with their customers."

"Its a bit small here. But a nice place to deliver to. Got us in and out in a flash. Thanks, guys for being so very professional.."

"The counter people at Deford Millworks are horrible. I walked in and out of the 6 people working, not one acknowledged that I was standing there. Finally I asked the guy if he could help me and he continued shuffling papers for about 5 more minutes before asking me what I needed. Another couple came in and stood for a while before someone finally said something. When I said what's happening the rude main ignore lady snapped WE ARENT A RETAIL STORE YOU KNOW like that makes ignoring potential customers OK. Go to a store that acts like they care about your business. Defords is not it."

"I'm a builder and was looking to get the entire package from framing to door/window schedule. The door/window manager Brook Clark was not only very slow, but was completely disrespectful in how he spoke and communicated with me. Brook never even gave me pricing, then told me, "I'm sure there's other distributors you can use." If one of my employers spoke that way to a client, and lost my company business due to laziness and disrespect, he would not have a job anymore! I would leave zero stars, and screenshot my conversation, but there is not that option. I will let all the builders in the area know of my horrific experience with Brook and DeFords whom he represents as a brand."

"This place has just about everything you might need. Customer service was great. Gentleman there made coffee for me while I waited. It is not like Home Depot or Lowes where you go in and look for what you need, there is a catalog and they bring the part to you at the counter or at a dock. Prices were easy on the pocket."