Claire's

"I was so excited reading the positive reviews…my experience was the opposite! I booked an appointment for my daughter last night (got the confirmation email at 7:59 to be exact) it was for 11:30 today, we got there at 11:20. There was someone walking in at the same time as us for a walk in piercing, no biggie again we were early. There was only one girl working she went to get me started on my paperwork when I realized my ID was in my car, I ran out and was back in less than a minute, she was doing the other piercing. By the time she finished there was a line of people waiting to check out, I was completely ignored as she tended to them, the last person in line was a WALK IN for THREE piercings! She checked them in then finally acknowledged me, I reminded her of my 11:30 appointment (it was now 12!) she preceded to tell me that she had the walk ins before me, I was confused being that I made an appointment…she tried to tell me that I made the appointment “too close to the scheduled time” when I told her that I made it last night she told me there was nothing she could do, that it only showed in their system “like 20 minutes ago”. I had already waited all that time and could not wait for another three piercings and line to go by, my daughter is 18 months there was no way but this employee couldn’t care less. I get being understaffed and I was patient but that was just wrong!"

"This location is cute, organized and has a super friendly staff. The girl that helped me was so sweet to my little girl. Wish I could remember her name short Mexican girl with dark hair and glasses if I'm not mistaken I believe she was the manager. I will be returning this location for sure."

"Great service!!!! Super sweet! I took my 7 year old daughter to get her first ear piercing on Monday and Kristina did an amazing job! She was so sweet and made my daughter feel comfortable, I appreciated her taking her time and being patient during the whole process. Will definitely bring my other daughters!"

"We were pretty excited about this new location opening. My adult daughter and I came in to get our ears pierced. I let Christina know I was getting an old piercing done to correct the crooked piercing. Well she held the gun at an angle and pierced my ear crooked. She denied it was crooked and her coworker Stormy confirmed it was indeed crooked. I was not given an apology and told to come back in 24 hours with the same earing to get it fixed. I came in tonight and was told by two different employees on shift they couldn't fix it without my pink slip. I'm just dissapointed and making customers aware so this doesn't happen to anyone else."