H-E-B

"Friendly staff, clean store, clean restrooms, great prices. Would definitely visit again."

"Placed a curbside order for 4:30-5. We arrived early as we always do to ensure our groceries are not left out. In the past we have received thawed out products. After waiting for our order for a few minutes, a young girl walks out and rudely tells us to re-check in at 4:30. It was 4:20… so my husband asked if our order was not close to being ready. She looks at us like we are stupid and rudely responds with, “No.” and turns around and leaves. As if we are such an inconvenience for being there on time. I’m sorry we just spent hard earned money at your store. As a customer, if I schedule a pickup time for 4:30-5, I reasonably expect my order to be ready at 4:30. If it’s not though, that’s okay - no need to be completely rude. We ended up receiving our order at 4:55 after watching vehicle after vehicle come and go after us. Maybe hiring workers and management that do not have spiteful mentalities should be the way to go."

"I used to be security at this location and the manager (Lisa) was always very disrespectful to me. She would talk down to me with a very rude tone and attitude. I reported her but my concern is why is she even manager? When so many before me had the same issue with her? I've just never met a unprofessional manager or store before so, if anyone is thinking about being security at this location don't. The other HEB in 42nd will treat u better and have your back in every decision or choice that you make as long as your doing your job right."

"Everytime I've gone to HEB after 9pm, they are already stocking shelves & most of the isles you either can't get down because they have pallets of items blocking the way down or you can't get to an item you need. I understand needing to restock but why can't they at least wait until the store is closed at 11 pm? People are still trying to get their shopping done & for what you pay for groceries nowadays, I think it's disrespectful to their customers who are trying to do their shopping....and no I can't go earlier due to my work schedule. Also & this may seem petty but 90% of the time, I'm not even acknowledged by the cashier when I walk up OR leave. A simple acknowledgement of the customer with a hello & a thank you when I'm leaving after spending several hundred dollars at your store would be nice because HEB is not the only grocery store in Odessa, TX. Do better HEB!!!"

"I stopped here on my way to my hotel stay. Always pleased with when variety and selection at HEB. I got some sushi and it was amazing and the prices on Wednesday was amazing as they run a promotion. There were so many varieties of dessert, meal prep, seafood and produce I was actually surprised at the high level of variety. They also had a cool BBQ restaurant inside that features BBQ brisket enchiladas and an amazing cherry cobbler. A plus in every way!!!"