Boot Barn

"Very nice location, but didn't have what I wanted. That's subjective, of course, so definitely take a look since your tastes may differ! They certainly had a wide range of items and the store is huge with ample free parking. It's my understanding that this chain of stores is owned by a California family, so if you're looking for true Texas boots and accessories, this may not be the place for you. But then again it might be!"

"A nice and beautiful cowboy accessories store. With a nice selection. Personally, I like that the design is technically much more modern and open and brighter than Cavenderes. It's a very nice change. They also have a nice selection of cowboy accessories with many products being different in color or shape than other stores."

"The only reason I’m giving 3 stars is for the 3 people that showed respect and helped with my purchase. Other than that Blanca is the reason this store isn’t receiving 5 stars. I really hope corporate does something about it. As I’ve seen in the last couple reviews her name is brought up. When asking a question about hat that is not cheap I expect people to be happy to answer all there questions. I clearly did my research on this hat before asking stupid questions. I purchase my hat yesterday 11/13/23. Was super excited to bring it home and finally have a black color in my rotation. When I took it out I realize the ribbon came off and was loose and leaving glue stains behind. I looked up with style purchase to make sure that was the original style. But all the photos I seen had a felt belt with a buckle around it. I took it back to the store and asked first young lady if it was supposed to be like that. She acknowledged probably not and that she could exchange it and order a new hat. As she was in the process Blanca came up to us and said that it was supposed to like that…and if I wanted a different belt, I can just purchase another hat belt from them. Why would I spend an additional $40 when the hat is $250+…I’ve already looked at the other hats that were the same exact style that did not have a ribbon. But yet she was stern on telling me that it was suppose to be like. I asked them to look it up and prove me wrong. If I’m wrong I’ll walk out the store and leave it like that and I’ll apologize. BUT after 5 mins of them looking through the internet Blanca realize I was right and without saying anything…she walked over the hat wall pulled a belt off a display hat and put it on my hat and THREW it back box like she was upset she was wrong. No apology, no explanation. Now when I asked who can reshape the hat..I would prefer Kevin (I believe that’s his name the store manager) she told me that he would not be able too since he has corporate coming in and he’s going to be busy and that he’s not even allowed to shape hats. What a joke."

"Kevin here was very helpful and courteous. Alex at the Cypress location called ahead for me and had my boots put aside for me. They were able to process my company work boot voucher quickly."