Southern Beauty Spa & Salon

"Review I booked my hair appointment for my wedding three months in advance, and I should have known it would be horrible. The day I went in, no other customers were in the salon. I met with the owner, and another lady, and the owner seemed like she could care less that I was booking with them; she was very dry and seemed so inconvenienced that she was helping me. I paid in full for five bridesmaids and got my confirmation paper with both our signatures and the date and total amount paid. The week of my wedding, all my vendors were calling me to confirm, and I thought it was weird they never called to confirm the hair. I called the day before my wedding, and the girl who answered said, “Ugh, we have no weddings scheduled.” she told me to hold and came back on the phone and said oh yeah, the girl who booked you never wrote it down, and so we just didn't have it on the calendar.” I asked to speak with the owner, but they said she was busy and they would call me back. This happened at 12, and I never got a callback, so I called them back at 3. I asked to speak to the owner and was placed on hold. When the owner finally got on the phone, not once did she apologize or try to make it right; she simply said, “Well, we're booked already tomorrow, and we didn't expect someone to quit recently, so I don't know what you want me to do” I told her it was the day before my wedding. Hence, I needed her to do our hair still, and she told me she would do maybe two to three girls but not the rest of the bridesmaids. I told her I needed all the girls to be serviced as that's what we paid for, and she said she would ask if one of the other girls would come with her and would let me know. She never called me back, and I called back at 4:30 to let her know I needed to know because if not, I needed to hire someone else to come do all five bridesmaids. She responded, “Well, I don't know; the girl has not gotten back to me yet, but I'll let you know.” At this point, I just wanted a refund because I needed to find someone else who would be able to do our hair. The owner also told me they knew a week before they would be unable to do my wedding but didn't call me because they lost my number and thought I should have called earlier to confirm, basically making it seem like it was my fault. She also told me they didn't write down my appointment when I booked because they didn't have a calendar for 2024 yet! Mmmm, if you're taking appointments, my first tip is to get a calendar. If you want to book with this salon, that is totally fine, but I hope this does not happen to you. I was having a great day, and this ruined a significant portion of it. Best of luck to anyone who thinks this is a good idea to book with them. Luckily, I posted my situation on Facebook and found a fantastic hair stylist to come out who was capable of doing five bridesmaids. I hope this owner gets a better system or calendar to organize her events and a little compassion for her customers when she cancels on them at the last minute."

"We are traveling the country in our RV and it is tough to find an experienced person to do my wifes hair, Color, highlights and cut....... But Sandra did a GREAT JOB!!! We definitely recommend Southern Beauty!"

"Amazing atmosphere, very professional and friendly staff. Very clean and well maintained. Easy to get to, appt. suggested, but if walk in, you may be able to be able to get immediate service or only wait a short time. Had a great experience."

"Jessica is incredible! I was really nervous about going to a new stylist but she made me feel so comfortable. Her consultation with me was so great. If you care about the integrity of your hair and want to go lighter please go to her! She walked me through everything and was just genuinely kind. My hair it only looks great after going way lighter it feels great! Would recommend a million times!"