Soma

"Friendly, professional staff. Ms. Mia Foster’s knowledgeable assistance in helping me choose robes & pajamas was perfect since I had not shopped in awhile. I will definitely visit Soma again for Holiday gifts for my family! Thanks, Mia!!"

"I placed an order for only two bras online yesterday to pick up at the Town and Country location today. Got an email confirming my order. Waited until like 2pm today and called and was told they would probably have it done in and hour. Called back again at 5:15 after no email and they are closing at 6, and the woman who answered just really didn’t care. Said it won’t get done. I asked her if she could check for me cause I really needed them today and she just said no. Worst customer service. I normally wouldn’t say anything if this was the first time or if they really tried to help but ultimately couldn’t, but this was just pure and simple too lazy and “I don’t care.” The store is tiny. This shouldn’t be this hard. Won’t be returning."

"My mom and I had THE best experience today at Soma thanks to Beverly and Mia. Beverly is the measuring magician and Mia will help you with all things undies and getting your account sorted to get discounts and points. Will definitely be going back frequently if these ladies are still there. If wine was being served, we would have never left! Do yourself a favor and go in there. You need a new measurement and a new bra."

"There is lack of costumer service. We were treated differently from other women who were there shopping. I believe her name is Nkyra (thats what the receipt says since she checked us out 8/4/23 7pm). To start when we asked for a size she said “we usually don’t carry that size” and refuse to check until another sales associate, younger girl with short black hair and glasses, came and helped us. However, two other women came in and she was all helpful to them. We were choosing some items from a drawer and she came with the other customers and said “the item is here but we have to wait until they move” once we did, she slammed the drawer. When we were ready to check out we asked the short black hair associate to check us out, however Nkyra told her to go do something else and while she was checking us out, she was slamming our items, something that she didn’t do to the other customers. She didn’t even wrapped our items in the bag like Soma always does, she threw everything in the bag. It almost felt like we were racially profiled."

"The store is uncomfortably small. There is so much packed in to such a small space it gives me anxiety trying to move around, especially when other people are shopping. Most of the sales assistants will bend over backwards to help you and make sure you're happy, another one will ignore you unless she knows you're going to make a large purchase. I still prefer this location over the one in the mall. The bras here are awesome and they actually fit you correctly."