Pluckers Wing Bar

"We went to eat at pluckers as we normally do.. normally everything is very delicious of course we usually go in the afternoons this time we decided to go for lunch.. it is worth mentioning that we are frequent customers at this location in Rio Grande, this time we ordered the appetizers and After 5 minutes they asked us if we were ready to order the food and we said yes although we still didn't have our apetazier... half an hour later the cold appetizers arrived completely cold, some of the fries were hard and difficult to eat... after 5 minutes the food arrived. Food also cold.. but I only told the waitress that our appetizers were cold.. then we ordered a brownie that came almost frozen and on this occasion I decided to ask to speak to the manager.. (a short girl who wears a red shirt).. she cameto our table ; I told her about the brownie with the fries and she offered to reheat the brownie... I told her no thanks and she insisted a lot and took it away ; but she came back with another different brownie cut in half too thin... my children started to eat. eat it but I suggested that they not do it since. It looked a little strange.. anyway.. the manager returned to the table (with a somewhat abrupt attitude when she asking), obviously you could see the discontent in her attitude when she asking if we liked the Brownie.. I responded that I didn't even dare to touch the brownie ; ...and she ignored me... I don't know why she ask if I liked it; perhaps by inertia? Anyway, this location deserves a better manager or better staff... maybe training? .. we have more than 10,000 points accumulated in the pluckers application .. and this location is the closest to our department, it is sad to have to go to other locations further away to receive good service, some warm wings, and a brownie At least well heated in the microwave... the next time I see one of the founders of pluckers I'll make the comment... it's a shame I've only seen them in that location. (I forgot to mention that we piled up the plates near the edge of the table before ordering the brownie and neither the waitress nor the manager removed them. Remember that the manager was at the table three times and all 3 times the stack of plates was there... and never She bothered to remove them. I insist on thet should returning to training. especially her and her staff in the kitchen.)"

"This is your typical run of the mill wing joint you should expect in any college town. Food is what to be expected. Service wasn’t bad and we were in and out very fast."

"The food was alright, but I wouldn't go here again unless I really wanted to watch sports on the TVs. There's way too much stimulation and ads that kept playing. The wings tasted ok, the boneless ones are more enjoyable than bone in. Pretty big pieces too. The sauces tasted the same on all the wings. Loud at night and very busy. Server was very nice and friendly but also slow."

"These were the driest, not hot/not fresh wings I have ever had. Pluckers has never disappointed me on the hotness/freshness of their wings... this is not the location for me. I started with tator tots but had to send them back because they were difficult to chew, dry and hard."

"I don’t know if I was just starving, but these wings are actually amazing. They were perfectly crispy and absolutely coated in the wonderful sauces. We tried both the maple chipotle and the spicy garlic parmesan, both of which were fantastic on their own and in the ranch. We also tried the loaded fries which were just okay, they were waffle fries with cheese and a mountain of sour cream basically, but let’s be real, you’re coming here for the wings. Our waitress perfectly matched our vibe too and gave us great recommendations and service. Overall this place can’t be beat for wings, especially if you’re at UT."