Jack in the Box

"I came here at 2:16 for him to tell me he is taking a rest room break and I say OK I'll wait he gets mad and says he's the only one there. If it's 24hrs it should be 24hrs. I understand someone using the restroom but to be rude and tell me to leave basically is very poor customer service"

"I will never in my life visit this location again. I was hungry and ordered one taco and In order of egg rolls. When I got my food, the taco was so cold, the grease was seeping through the shell. You could feel the cold temperature, as you touch it, the lettuce was wilted. The cheese wasn't melted. The shell was stale. It was horrible so I drove back to the Jack in the box and told them. I wouldn't feed this to my dog. In turn, they made me another one and it was still cold and nasty. Just the same maybe the grease wasn't hot. I don't know what was going on. The egg rolls tasted like. They have been sitting out since the day before. Possibly are expired sitting in the freezer. I believe this is an individually owned location. This food is horrible. The service is horrible. This is not the first time I have encountered bad food. But I continue to go back to give them another chance. If the health department were to walk into this fast food chain it would be closed down. It is pathetic. I cannot believe they would sell people food the way they do. They are nasty. I told the manager about it. She says well we're changing shifts and it happens. I said ma'am, selling people food. The way that should never happen. Shake in my head"

"Been here many times over the years and the service is always fast. Also never had my order wrong, or food messed up."

"They probably don't deserve 5 stars on merit, but when I ordered late via UberEats, they gave me free burgers and tons of condiments. Which, at 2 am, is perfect. So maybe the food isn't the best, what did I expect? The churros are always on point, though. 5 stars for the free extra burgers!!! Definitely will take the odds and order here again."

"So had two mobile orders, and when I got to the window, they gave me three bags, one extra large drink, and I end up driving off, but realize I was missing the shake and that the other one order wasn’t mine it had the name DEJA on the bag, So I turned around, went back through drive-through to tell them the mistake and give them back the order that wasn’t mine. Whoever the male worker is who was working the drive-through window. He had an attitude and start grabbing food out my hand with an attitude , and telling me that i didn’t order a shake and pushing the receipt in my window . Telling me see see . I told him that on my mobile order bag, It shows that I have a Oreo shake he’s like let me see let me see.. But as I’m showing him, the bag a Hispanic, sweet lady, was like yes, the kid meal had a shake he like oh , well hold on and start making my shake . First how you mad that you gave me an extra order that I brought back to you and told you I didn’t get my shake. He was so rude and if you don’t like your job get a new one period point blank. We’ll be calling corporate"