A-1 Tires

"A good business run by good people. They really helped me out and worked with me. They didn't overcharge me or ask for anything unreasonable. They explained everything clearly and were perfect to work with. Would definitely recommend to come here if you've got tire issues."

"My go-to tire shop. Always friendly and professional, and they get the job done right the first time. I've used their services about 10 times over the last 4 years. Highly recommend!"

"A1 did a great job and were very careful not to scratch my new rims! 5 stars!"

"HORRIBLE EXPERIENCE. They damaged my vehicle and still haven't contacted me for compensation. I've been trying to talk with the owner about this for almost 2 WEEKS but it's like he's never there and won't call me back. When he is there he still doesn't call me. I've been nothing but considerate and WAY too nice about this. My husband bought 2 used tires for my car. One of them was defective and had tire belt separation. We used the warranty and got it replaced there. When they replaced it the employee damaged my car from improper jack placement and cracked the molding. He also damaged the tire sensors and when I asked him about it they said to drive around and it will work again. Never did. Came back so they can replace those too. One of the employees then told me that they knew it was broken when I was leaving but never told me until I came back?? This business prides itself on fast and honest work but how is that honest?? Ive been calling just about every day since TRYING to get a hold of the owner to resolve this but NOTHING. I'll be reporting this business and I will be taking legal action if this doesn't get resolved soon."

"If it were possible to give this company half a star for the mere fact that it exists, I would have done so today. Yesterday, Monday, 9/20, I went to the A-1 Tire Shop located at 9600 N I-35 Frontage Road to get my tires rotated and balanced. This was my 3rd visit there, and only because I didn't have a bad experience in the past, I went back. But, because of my experience yesterday, I am writing this review. I am hoping others would read and be cautious of this business. Here is what I think… I think either a crime was committed or the huge/heavy set black guy who serviced my vehicle does not know anything about tires. I went there to service my silver/grey Nissan Armada. There were no problems with any of the center caps; I know because I have driven the vehicle for many years and have never had any problems with any of the caps. But, somehow, after removing the tires, the guy informed me that 3 out of the 4 center caps were damaged. Interestingly, of the 3 damaged center caps, one just happened to belong to a white Nissan. Again, my vehicle is silver/grey, and I have never had a reason to replace any of the caps for me to have a white one, all of a sudden today. The remaining 2 center caps were so damaged that he could not reattach them. And, this guy claimed that even though he forcibly took them off by using a mallet, they were already damaged. He handed me the damaged parts and informed me that A-1 Tire does not take responsibility for damaged parts, even if the parts got damaged during their service. He kept pointing to the sign in the shop, so I took a photo of it. When I asked to speak with the manager, he refused to call the manager. He wrote down a name “Lolo” (sounds like someone’s street name) on the receipt and said I could call back tomorrow to speak with that person. I actually do think my center caps were stolen by the employee, switched with damaged ones and he figured he could just throw at me damaged parts and a part from a different color vehicle, and then he started to get hostile with me when I kept asking him, trying to understand what happened. So, I called the Austin Police non-emergency number and filed a report. And, this is not yet over. Readers, be very careful with this business…"