Prius World of Austin LLC

"To say that Michael & his entire team are AMAZING is a massive understatement. I drive my Prius all over the country & when I take it in for a service I always like to know exactly what’s being done to my car ( I care a lot about my Prius, I know that sounds rather strange). During my last 3 or 4 visit, I’ve never seen Michael quiet, he’s always dealing with so much and running all over the place BUT he never fails to stop by and to reassure his customer/ updating them on their car. His ability to handle so many tasks and yet provide the BEST service to the customers are simply one of a kind. It’s a no-brainer to say this and the genius is in the name, but their knowledge of the Prius is incredible, they know exactly what’s wrong with the car and when one can expect a problem based on car condition, their diagnosis process is amazing to watch. There’s is no faffing around trying to find out what the issue is, because they know what the issue is and they get to the core of fixing the problem. Whether is in middle of the summer heat or freezing weather, Michael and his team are literally killing it with the best service. Thank you for a great service, I shall return for as long as I keep my Prius."

"This granny was pleasantly surprised that there still is a kind, caring and reliable car care service available. Michael was more than just professional but also listened and was kind to address my needs to repair my 2008 Prius. Greatly appreciated the attention to details and will now only be going to Prius world of Austin for all my car car needs. Thanks to one and all who took such good care of my old "gal".(car)"

"2023-Nov Prius World will defy expectations of a tiny used car lot. It’s sorta like Discount Tire Company in that Prius World has taken the slimy out of the chore of buying a used car, at least if you are buying a used Prius since that’s pretty much all they sell. They know how to fix them up and maintain them, and they seem to genuinely care that they are selling people good quality reliable vehicles. All at the best prices I can find in the greater Austin metro area. I should know, as a two time buyer. A woman ran a red light to total my second Prius, so I bought its replacement from Prius world. Then the most recent hail storm took out the front and rear glass and dented every body panel, so i made my second Prius World purchase (of my fourth Prius.) Both Prius World cars have been sold “as is” but the management has bent over backwards to take care of issues that one can only discover once one has been driving more than a test drive. They had ZERO legal obligation to do so, and I didn’t really ask. I was scheduling the service because I wanted to get things taken care of at a reasonable price. And since I live far enough away that I wait while the work is being done, I’ve overheard other customers getting similar excellent treatment. Don’t let the appearances fool you….the overhead is low. I would not hesitate to recommend this business to moms shopping alone or even teenagers looking for a first car. And I have. Two of my friends have purchased here. You’ll get a good car that’s easy on the gas at a great price. No slime job. Yeah. A LOT like Discount Tire Company except Prius-es instead of tires."

"So my engine was shaking and stopped running. I had my vehicle towed here after talking with Michael. I returned in the morning and Michael meet with me outside. Within 10min he already knew and found the problem. Fixed it with ease. Very knowledgeable with these cars. Then he blessed me by not charging me anything. Which I am very thankful for being a single father. So with all this I will be bringing my car here for any service needs. Thank you again!!!"