Happy Hybrid Auto Repair

"Had battery issues with our Hyundai Sonata hybrid that left my husband stranded on the side of the road. Our regular mechanic recommended Happy Hybrid. Even though they were completely booked up and stuffed to the gills, HH made room for the tow truck to drop off after hours. Then they were able to replace just the one bad cell and the plug that had also gone bad. Total cost was less than 1/10 of what I had feared."

"I made an apt for my wife's 2011, proud to go in for past due to maintenance. I will flat out say, letting it get to that stage is my family's fault. My apt was scheduled for 9 am. We are coming from over 60 miles out. We arrived to drop her vehicle off by 9:15 on 07/072021—multiple problems at arrival. First, there was absolutely no parking available anywhere. The receptionist told me to park my vehicle on the sidewalk. Behind all of the cars already there. Which is not only illegal. But just asking to have my car hit. While turning in paperwork. Also as a business, they are still enforcing covid marking restrictions. Just to enter their business. Receptionist flat out asked me if I still had a mask in my vehicle. I told her no since the state and feds are now to the point it is a teccomendation only. They could not even get my vehicle in to be looked at. Much less anything else. I'll go back to the dealership and simply pay more than the car is worth. At least they don't make me keep a muzzle on while checking things."

"I was happy with the competitive pricing and the covid precautions. I was very unhappy about the fact that they would not give me an approximate time when my car would be ready. When I called, they wouldn't even go talk to a mechanic or check the shop to get an estimate, they kept telling me it would be ready by close of business. I spent my whole day waiting on them."

"Change Your Name to Unhappy Hybrid I can confidently say that I’ve never had a more unprofessional auto repair experience. My interactions were so bad, I asked them cancel the repair. They wouldn’t answer simple pricing questions and kept reiterating to me how busy they were as if I was annoying them with my business. I wanted an oil and transmission fluid change along with an inspection. Instead, I was lectured about my check engine light and spoken down to by the manager. I’m absolutely mind blown by the positive reviews on here because my experience could not have been worse. To the owner of this business, you should invest in customer service training for your front desk and management staff. Sincerely, An Unhappy Hybrid Customer"

"I came here *because* of the great reviews and have not regretted it. They've taken great care of my car and been very responsive to any feedback or concerns that I have had. Definitely feel confident leaving my car in their care."