Jiffy Lube

"They didn’t replace my bolts for oil change correctly so I lost all but 1 and my plate dragged on Highway. Don’t go here. They asked if wanted to top off coolant for $5 said no because i had just done it. They charged me anyway"

"Service manager was truthful and the most professional manager that I've ever at any of the previous oil change outlets. She has my fleets return business. Her and her team did a quick and great clean job. Their a good asset to your company, call and let them know I was pleased. Everyone go too jiffy Lube at Otorf/35"

"I have had to use this shop multiple times this past few weeks, and each time has inspired less and less confidence and been more and more frustrating. I initially had spark plugs replaced to fix a misfire, then they discovered a valve cover leak. This lead to replacement of the spark plugs again and the coil pack. The shuddering continued, seemingly because they had missed faulty 02 sensors. However after misquoting the amount and then negotiating with me to pay more than promised, I compromised on a new quote and the sensors were replaced. I was told that the car was now running smooth. It was not. I brought it back but the only mechanic on site was absent. I took the car to another shop and they diagnosed it with a faulty spark plug. I'm not convinced I received the best service at this location. I would advise you to proceed with caution, if you choose to use this place. I cannot attest to the other services provided there. I will add that they do not always answer their phones, but they are attentive when you arrive and are polite."

"David is the MAN!! He was so upfront and low pressure. No one treated me like a girl who didn’t know a thing about cars. They went out of the way to be sure that I was safe getting on the road for a road trip. They even gave me some advice / help that had nothing to do with my oil change. Many thanks to this nice crew. I was in and out so fast, I couldn’t believe it. 10/10. Will be back."

"This jiffy lube just cost me my engine!! 13,367$ to replace on a car that I don’t fully own yet. Days before my car broke down I came to get my car checked out. I wasn’t quite due for an oil change yet but I went anyway and asked them to take a look at the oil and if I needed some I would get it changed. The person I spoke with literally had me pull in then checked under the hood all of maybe a minute and told me that I was fine and not to worry about it… I asked are you sure? They told me “ yeah you’re good” so I left… then my engine seized up. I got it to the dealership the next day and to sum it up because jiffy lube left the oil filter and drain plug loose the oil was draining out without my knowledge and here I am. I will be filing a formal complaint and getting a lawyer!"