Perch Dentistry

"Perch Dentistry informed their patients that they would no longer be accepting Delta Dental insurance in 2024. My husband, son and I were patients and all have Delta Dental. We were disappointed. Their letter said that they would work with us and there would not be much of a difference in out of pocket costs. I decided not to continue to be their patient. However, my son went to see them a couple of months ago for a check up and cleaning appointment. They submitted his paperwork to Delta Dental and said that he would receive reimbursement from Delta. He was charged $700 for the check up and cleaning appointment. Typically this is a $0 charge every six months! After waiting patiently for several weeks, he contacted Perch Dentistry to check on his reimbursement. He was told that Delta had sent them a check for $120 and he could go to the office to receive reimbursement. He is still waiting for reimbursement for the second charge. This is unacceptable and not at all fair. How could we be told that the difference in cost would be minimal. It is not minimal at all. Thank goodness he didn't need to pay for a crown, or other service up front. He is still waiting for the second payment. Delta said they issued a reimbursement, but Perch Dentistry have yet to contact him. I am so frustrated with Perch Dentistry. They are taking advantage of a young man, and are keeping the money that should have been reimbursed to him. Even with the reimbursements the check up and cleaning will end up costing him well over $500 out of pocket!! Steer clear of this office. The dentists used to clean their patients' teeth, and then they grew too big and became too greedy, so they hired a hygienist who frankly did not do a good job. The hygienist didn't even check my gums! I am so disappointed and frustrated. Please can someone from the office give my son the reimbursement he should have received. Your office was one of the best, and is now more interested in making money off patients than caring about their health. After I posted my review my son received a check from Perch Dentistry. However, I was correct, he was only reimbursed $210. He ended up paying over $500 for a cleaning, check up and to have a cavity filled. The expectation Dr Cua and Dr Patel provided in their letter informing patients that they were no longer accepting Delta Dental, and patients would not notice much of a difference in out of pocket costs was an absolute false statement. My son is living proof of that. I am so frustrated and disappointed in how we have been treated. If you want to pay excessive out of pocket costs then Perch Dentistry is for you."

"Top notch! I had a bit of a dental issue and Perch got me right in. They were patient and kind and used the most advanced diagnostic equipment I’ve ever seen to x-ray/diagnose. The future is now! :) Everyone was professional and I always knew what was going on. The staff explained everything well and never pressured me into whatever options I chose for treatment. And the work was great! They’re a family-owned practice and it shows — I felt like family. Do yourself a favor and let Perch Dental take care of you!"

"Haven't been to the dentist since before lockdown in 2020 & had lukewarm experiences with the office I used to visit. I wanted something better to start off 2024 & decided to give Perch a chance with the excellent reviews I saw and was not disappointed! Elsie at front desk was so kind & accommodating and made me feel so welcome as a new patient. Soon I was moved to the clinic room & a cordial, easygoing dental assistant went over my insurance coverage (greatly appreciated!) and assisted me with my mouth X-rays. Dr. Patel was so friendly and thorough & broke down all of the photos of my teeth in a way that's both detailed and easy to digest; he also went above & beyond to help me feel at ease with my sensitive gums and provide excellent advice for proper flossing and other viable alternatives; being able to watch TV during the cleaning was a great cherry on top too! Left the practice with a big smile on my face & I definitely will be back again; A+ to the doctor and all their staff!"

"I have been seeing Perch Dentistry for about two years now, and I feel as pleased with their service as the first time I walked into their office. The staff are always happy and courteous, and they treat me like a person and not just a number or a job to do. When I was done with my Invisalign, I thought everything was okay. But weeks later I noticed some shifting and they were able to work with me to fix the issues I was experiencing and I am so grateful for that. When my children are a bit older and don't see a pediatric dentist, I will definitely bring them here as well! I trust them implicitly."

"I recently visited Perch Dentistry and had an exceptional experience. The staff was not only professional but also incredibly kind, making me feel comfortable throughout my entire visit. The clinic itself was spotlessly clean, and it was evident that they prioritize maintaining a hygienic environment. I was also impressed by their use of high-tech equipment, which further reassured me of their commitment to providing top-notch dental care. The expertise and attention to detail shown by the dental staff were truly commendable. Dr Patel took the time to listen to my concerns and answer all of my questions, ensuring that I felt involved in every step of the process. He explained each procedure thoroughly, offering transparency and putting any anxieties I had at ease. I would highly recommend Perch Dentistry to anyone in need of dental services. Their professionalism, kindness, and commitment to utilizing advanced technology make them stand out from the rest. It's refreshing to find a dental clinic that prioritizes both patient satisfaction and cutting-edge dentistry. Thank you to the entire team at Perch Dentistry for providing such exceptional care!"