Hackney Auto Truck & Fleet Services

"My mechanic in South Austin closed their doors so I was forced to find a new one. Fortunately for me my girlfriend and her mom suggested Hackney Auto Truck & Fleet. I've been taking my 2007 Volvo S60 there for the past several years and love it! 225K miles and no check engine light on. That says a lot. You can expect a professional service at a great price with great communication throughout your expirience. If you're looking for a mechanic shop you can trust this is it. I highly recommend Hackney Auto Truck & Fleet to handle any of your auto shop needs."

"It was a great experience EVEN with the numerous hurdles we encountered with my truck. They kept me updated the entire time , did everything they could, and there were no surprises. I would highly recommend Hackney Auto and encourage anyone to support a local small business."

"This company has successfully repaired several vehicles for me over the years, and always provided professional, reasonably priced service. Also, the owner takes good care of the staff, with masks and shields during COVID, and early hours during the Austin 100+ degree heat wave. I highly recommend Hackney."

"I took my car there for an oil change and an inspection. it did take two calls to get my appointment because the first time they told me someone would call me to schedule and they never did. after my second call I was able to make an appointment. I explained to them that I have recently paid off my car and I wanted an estimate for services in the future that I might be able to have performed in order to keep my car running for the next few years. when I came to pick up my car, the person working the front desk said that the technician had written down a few things I could do and that they would email me an estimate soon. I gave it a few days and then I emailed them to check up on the estimate. The email listed on their website was incorrect but I was able to find an alternate email that I sent my request to. I got no response to the email, so after several more days I called and left a voicemail asking for the estimate. nobody called me back, so I called again and left another voicemail which also got no response. so despite really wanting to give them a significant amount of money, calling, emailing, and being there in person, I cannot get a call back. I regret this because I have had good experiences there and I have had a friend recommend them to me as being trustworthy. so three stars because they did do my inspection and change the oil, and I was really happy with the service that day. it just sucks that now I have to take the car to another place to have it looked at even though it's already been looked at."

"Hackney is possibly the best in town. I have two Toyota’s, a 2004 V8 4runner and 2015 Prius and I’m a picky kinda customer. I don’t expect perfection but I do expect good service, quality work and fair prices. Hackney Auto meets my needs and then some. Pro Tips - be sure to tell your mechanic everything about your vehicle. Don’t hold it back if you worked on it yourself and messed it up. They’ll find out either way but if you tell them upfront you’re going to save them time and you’re going to save yourself money potentially. Also, for older vehicles in particular don’t expect everything to be perfect. My 4runner has nearly 200,000 miles on it and is still running strong but it definitely is showing signs of age. What I like about working with Hackney is that I feel I have a shop that I can work with long-term. We go over all the things I need to be done to the vehicle and anything I can do on my own I will but any of the big jobs a save for them. Overall my experience in Hackney has been fantastic and I sincerely appreciate their consistent quality even during the pandemic."