Dr. Vi Ho

"I recently had the pleasure of visiting Dr. Ho, an exceptional endodontist whose expertise and care truly stand out. From the moment I walked into the clinic, the atmosphere was warm and inviting, instantly putting my nerves at ease. Dr. Ho's extensive knowledge and professionalism were evident throughout my appointment. She took the time to explain the procedure in detail, ensuring I was comfortable and well-informed. During the treatment, Dr. Ho's precision and skill were remarkable. The procedure, which I had anticipated to be uncomfortable, was surprisingly painless and efficient. Dr. Ho’s gentle approach and steady hands made a significant difference in my experience. The staff at the clinic were also incredibly friendly and supportive, creating a positive environment for patients. What truly sets Dr. Ho and her team apart, however, is their genuine care for patients. They took the time to follow up after the procedure, ensuring I was recovering well and addressing any concerns I had. This level of personalized attention is rare and greatly appreciated. I wholeheartedly recommend Dr. Ho to anyone in need of endodontic care. Their expertise, professionalism, and compassionate approach make them an outstanding choice for anyone seeking a top-notch endodontist. I am truly grateful!"

"Terrible experience. I hope that this review will help the next person. I have never had such a bad experience. I need a root canal. My dentist referred me to see Dr. Vi Ho. I saw my dentist on a Monday, where I had a XR and a CT scan done. I went to Dr. Ho on Wednesday morning. I went to see Dr. Ho because I needed a consultation to discuss possible treatment. I walked into the facility and was asked to fill out paperwork. After that, I was given a $667.00 bill from which $388.00 was taken from my insurance, and I had to use my credit card to pay the remaining balance. I begged the front office to call my dentist, that referred me to their office to send the CT scan, and the front office people convinced me that I had to take one at their office. I was never notified about the cost of this consultation; I needed to take a seat; I was confused, because the other dentists that I had been to had not charged me for first-time consultation appointments, but I had to pay $667.00 for this office consultation. I needed clarification; they did not offer me an option to reschedule and they acknowledged that they called the wrong number the day before when they "attempted" to contact me. I had already taken time off my job and was at their office. The staff told me they tried to call me the day before to discuss my benefits and my out-of-pocket responsibilities. At the same time, they told me they called the wrong number and missed it by one digit. Right now, I am second-guessing if that really happened or not. I don't think that they tried at all to call me. After the CT scan, I was asked to lay in the chair and wait for the endodontist. Dr. Ho walked into the room and said I needed a root canal (she never even acknowledged or made any reference to the dentist who referred me there). She had terrible bedside manners, did not sit on a chair, she stood up the whole time as I was lying down. I felt like I was being talked down upon about my issue. Zero compassion whatsoever. She never looked professional nor showed that she understood how I felt about my situation. The visit lasted only 10 minutes. She just repeated what my dentist said that I needed a root canal. I proceed to the front office for a treatment plan, but I will not be going back there. The whole experience was awful. It cost me $667.00 to be told what I already knew. Be informed via my bad experience and the other reviewers. If you found this place by searching on Google, keep scrolling to the next endodontist on the list. If your dentist is referring you here, ask for another option. Avoid this place like the plague."