Honest-1 Auto Care

"I definitely would recommend doing an appointment and making sure I either don’t have plans that day or getting another car. I dropped my car off at 8:30a and didn’t get it back until 4p. Was a bit unsettled about that because my day was taken away from me not having a car and I was late for pick up for my kid. But overall for the maintenance, service and prices; I will definitely come back and recommend. The inside was very clean, great movies on the watch and magazines to read. They had good options for snack and drink there while you wait and also leave you a snack in your car after the service is done. It’s in a good location also around a lot of shops and restaurants if you don’t want to wait there everything is in walking distance."

"I have been coming here for 3 years and have always been taken care of. Staff is kind and very hospitable! Justin, the manager, is amazing!! I feel like a lot of car places just want your money but Honest-1 just genuinely wants to efficiently take care of the problem and truly cares about their customers! Love this place!"

"I’ll be a loyal customer for life. I had a traumatic experience recently at another dealership and after going round and round for 2 days with the service department I called for a tow and had the vehicle moved to Honest 1. They devoted their time and resources to check every concern the dealership had raised and ultimately found that the solution was as simple as a drained battery. After testing the vehicle several times to make sure they did not miss a single potential issue, they returned the car to me fully functioning AND waived the diagnostics fee. I cannot express how thankful I am to have a trustworthy and compassionate place to bring my vehicle. I’ll also note that their service center is a surprisingly lovely place to wait for a vehicle. My kids never want me to schedule my oil changes when they’re in school as they want to be with me for hot chocolate or a juice box and play time in their kids’ corner. The team is excellent and the work is superb. I can’t imagine ever bringing a car anywhere else."

"I had used this shop for years. The last two times, bolts were not replaced on engine cover. A time before the engine cover was not replaced. The vehicle had been in for work that had to be shopped out. I understand that and had no issue; however, when I received the vehicle its oil light would come on at a stop light. This had not been an issue prior to bringing it in. I was told it was an idle motor issue. A few weeks later I took it to Brake Masters to replace said motor and to get an oil change. They ran a check on the engine and found oil leaking into the engine valves, etc. and refused to touch it. I cannot believe a diagnostic check had not been done on the vehicle to make sure all repairs had been made before giving it back. On another occasion, I was told my transmission was no good after they had replace the engine. I limped the vehicle to Competitive Transmission who found the transmission connected improperly and fixed the problem inside of an hour. While the folks at Honest One are nice folks, the mechanics who serviced my vehicle didn’t really know what they were doing."

"Called this location & spoke with Justin for vehicle inspections. They do not take appts, but he did make recommendations on times & to call to make sure the inspector was in for the day. Very helpful. Check in was super fast! The comfort of the waiting area was the best! I was able to work while I waited, so very happy about the internet service for sure. They had sweets & beverages of all options, which was lovely. I was here for less than an hour, as I only had one person ahead of me for an inspection. Check out flowed smoothly as well. Very happy with my visit. And I got a kind note & treat after. Amazing service & kindness for sure."