Caliber Collision 11400 North Freeway, Fort Worth, TX 76177

"They completed the car repair 15 days before the estimated date and did an exceptional job. Thank you to Cesar and the rest of the team for their excellent customer service and repair work."

"Although I had to take my car back a couple times for a engine light coming on for repair. William worked diligently with my insurance to get any and all repairs done. The customer service out weighted the fact I had to take it back to begin with"

"Horrible quality. But it’s alright they reassured me they could warranty the repairs for life when I picked up the car. Then all the mechanical issues surfaced after 9k dollars worth of repairs. The door was not aligned. They took my lug nuts and put Mis matched lug nuts. Squeaks the ac even growls and gurgles now. Paint work decent at best but the over spray and junk in the paint is really disappointing. The engine bay look like trash. They cut my main harness instead of pinning a new connector. My vehicle is worse off then when a deer hit it. Quality of the repair exceeds the worth of my once $30k 3 year old car. Once again taken by the automotive industry. But at least the service advisor was quick to waste my time. I will never let this facility touch this vehicle again."

"The repair work on my car was very good. They even gave it a nice wash! The main thing they could have done better is schedule an appointment for the estimate in a timely manner. The location on Harmon Road was closest to me so I selected that one and the insurance company sent them the documentation. I called to set an estimate appointment and was told their earliest appointment was over a month away. WHY? So I called around to different locations and Caliber Collision on North Freeway got me in the following week. It only took 5 minutes to complete the estimate, and I was able to drop my car off for repairs the same week. Caliber Collision on Harmon caused unnecessary hassle in transferring insurance documents and finding an alternate location for repairs and deserves no stars whatsoever. However, Caliber Collision on North Freeway in Fort Worth gets 5 stars as they had excellent customer service and did a very nice job on the repairs."

"This is a one star review only because I cannot give zero. We brought my car here for repairs after an accident, insurance ended up totaling the vehicle but with all the shady things they did surrounding my car at caliber collision we will never be giving them our business again. To start they cashed the (unendorsed) check with my name on it from my insurance company before ever looking at the car, they removed the front bumper from my car and placed it on an identical model without removing my license plates or even having permission to do so, after the car was totaled they would not refund the check they wrongfully cashed without being forced to do so. If you enjoy illegal activity surrounding your belongings I encourage you to give this company your business otherwise I would steer clear. Attached you will see a photo of my RED car on their lot with matched first and last on the license plate along with a photo of my car missing it’s bumper and a photo of my RED bumper on a BLACK car."