Rudy's Service Center

"Great Service, great experience overall. I will be using Rudy's on my vehicles going forward."

"To be completely honest, after reading some complaints from customers about Rudy's rudeness and lack of professionalism, I almost decided to take my car somewhere else. I am extremely glad that I didn't go with the negative recommendations. I was aware that the clutch was malfunctioning in some form of fashion, but I didn't feel particularly confident enough at installing one. Additionally, I might have had to leave my car for three weeks due to potential delays in parts and the fact that I would be on vacation/leave the following week. Rudy and his wife offered to hold the car for me until I returned, at no additional cost. I believe I have a deeper understanding of any previous misunderstandings because my best friend is a mechanic. I see a customer complaining that they didn't think a diagnostic was finished because the problem's root cause couldn't be found. Cars are complicated, so based on the post, Rudy probably only had the car for an hour and a half. Even if he takes a while to identify the root of the problem, Rudy and the other shop employees still need to be paid for their labor. Many people don't realize that troubleshooting can be expensive and take a lot longer than people would like. Do you work for free? When the clutch pedal on my car became stuck to the floor, I initially believed the clutch had failed. As was previously mentioned, cars can be tricky. In my case, a throw-out bearing failure destroyed a portion of my transmission that the bearing slides on. It appeared that I might need to replace my transmission, which would have easily cost an additional $3,000. You can see a sleeve in the picture of our text exchange thanks to Rudy's advice that we look for one. Additionally, the clutch is shown in the other image, still a lot of life left. Overall, I think directness and honesty were perceived as being rude. I thought he, his staff member, and his wife were very nice, especially when they offered to keep my car while I went on vacation or leave. The overall cost of my repair was reasonable—$3000 less than a mechanic that did not have the experience and knowledge of a repair kit or sleeve. Lastly, this is the best this car's clutch has ever felt to me. I will be recommending Rudy's Service Center to others."

"Rudy is the most honest mechanic I’ve ever met. We had a blown engine and he helped us unload our car, looked at our vehicle, and then gave us advice on what to do all without charge."