Bella Dental West Texas PLLC

"Have had dental work recently in 2023 covered by Humana Insurance with the City of Alpine. Always good dental work by Ms. Nava. Appointments are as always on time. Continued dental work to continue for me in the near future 2024. Thank you Ms. Nava and staff, always for professional work."

"Absolutely God awful experience. I am a previous patient here but no longer, and recommend others do the same. Their availability is atrocious. They don't adequately respond via phone during open hours, and when I needed work done on my teeth they numbed the wrong area and caused a great deal of pain, only for my pain to be played off and downcast like no big deal. These "dentists" are a true blight to the industry, and are the absolute bottom of the barrel scum. If there are other unsatisfied patients I would be interested in seeking legal action together. Edit; I mean Dr. Nava very specifically. Other staff were fine."

"Dr. Nava and her staff, particularly Donna, got me in while I was on a cross country bike trip. My tooth was cracked and they fixed the problem well enough for me to continue for the next 5 weeks. Everyone was professional and I appreciate they squeezed me in at the last minute."

"Bella Dental is the most horrible dental service I have ever been to. I would give it zero stars if I could. After getting an X-ray and then scheduling a root canal for myself and a regular checkup for my toddler, I canceled my root canal last minute because I found out I was pregnant the day of my appointment. I was only a few weeks pregnant, and not wanting to be under any medications. Apparently cancelling and wanting to reschedule an appointment isn’t allowed. I received a letter days later saying I was no longer welcome at her practice, Dr Nava didn’t want to see me anymore. I had been ‘dismissed’. And also my child. There are limited services here in Alpine, I couldn’t believe she had done that. This is the most horrible treatment I have ever received at a medical facility, for no reason at all. She is heartless and all she cares about is your money, and having preferred clients. She’s a joke, and a disgrace to this community. I would avoid at all costs and visit Family Health Services of Alpine Dental. They accept adults for now. But now I have to travel extremely far for my child’s dental appointments."

"Extremely disappointed. There is a complete lack of communication between the front desk and dental staff - I had to explain what I needed done multiple times to different people. They were not prepared for my visit and I had to wait quite long. I came to get wisdom teeth removed and brought x-rays done specifically for that purpose from Austin-based dentist. They looked at the x-rays, then looked into my mouth for probably five seconds and stated that I need to get more x-rays. That was counted as an exam. The situation is especially upsetting because these people are the only ones that do extractions in the area."