Carlson's Automotive

"They are the best I have ever seen. I know my vehicle is getting the best service ever!"

"BEWARE NEW OWNER! As a loyal customer of 27 years, I took my truck in to get the brake rotors changed and run a test on the battery/alternator. The prices here have always been high, but I have always been a "you-get-what-you-pay-for" kind of guy. After paying over $1000 to have my brake rotor and pads changed, I got to work the next day and notice this insane raddling sound coming from my front tire. The tech had broken the hub cap that covered the lugs and had placed one of the screws inside the cap before bolting the broken cap back to my truck. It sounded like loose change in a dryer. Disappointed they had not told me they broke the cap, I called to bring the cap by and discuss its replacement but was greeted by 5 techs and told the cap was broken beforehand and that the screw was NOT left in the cap - but that I must have done that myself. Needless to say, after 27 years it's time for a divorce. After a thousand-dollar brake job and getting laughed at like in National Lampoons Vacation - when the mechanic asks Clark Griswald, "how much you got?" I guess I will find a new shop. Miss you Ed. Hope these guys can get your name off the sign sooner rather than later. Disappointed life-long customer."

"Took a car in to have the front end aligned. Because of wheel shake. They did not align it & said possibly u just need tires. They charged 55 bucks without a diagnosis...."

"No matter how new or your old car might be, it’s frustrating when it has a problem. Even more frustrating, and scary, when it breaks down on a cross country road trip. We’ve driven across the country 20 times with our 2009 Venza and it’s been very reliable. With 4 hours left on this road trip to Albuquerque, our Venza had some rattling underneath. On the way we stopped for the night in Amarillo TX, unsure of how to reach a trust-worthy mechanic. We found one at Carlson’s Automotive! Bonus that it was a mile away from our hotel. They look at the car early in the morning, it was a minor fix, nothing major at all, they took great care of me. I would drive back here for more mechanical work if needed! I feel safer on the road knowing there are trustworthy and honest mechanic out there!"

"quick work and friendly service, but the prices are on the higher end. The parts were way overpriced and they typical 90/ hour labor. My clutch was 180 dollars more than what I can buy them for and my ignition cylinder was $50 more than what I could buy it for."