Ken Towerys Tire & Auto Care

"Stopped in today and had a wonderful experience!!! They got right to work to fix my tire. Michael the manager was super professional but very thorough when explaining everything! Won't be going anywhere else for tires or automotive work!!!"

"Usually take my vehicle to the dealership for an oil change, but they were full for the day. So I decided to try them out today since I needed it done. Let me tell you how much of a mistake this was. Was told it should only take about an hour or so for the work to be done so I went about my day and returned an hour and a half later. Seen that my car was about to be moved out of the garage bay so I parked and waited for them to finish up. After they parked it I waited a few more minutes before walking into the lobby to pay and get my keys. The whom I’m guessing is the manager proceeds to tell me that “we’re going to be here for a while longer.” Because one of the technicians opened the garage door while my car was on the lift and it ripped off the antenna, scratched the roof, as well as took a chunk of paint off. And the manager got an attitude with me when I pointed out the missing chunk of paint because he knew he was going to have to file an insurance with his corporate office. Because his original plan was to “try and buff out the scratches” I should have been informed that my vehicle was damaged right after it happened not when I come to pick it up. And for the manager to mad at me because I wasn’t going to settle for them to just put wax on the roof and who knows what with the antenna. I shouldn’t be treated like it’s my fault that your employees damaged my car and I should have notified about my car being damaged right after it happened not when I come to pick it up."

"Not good customer service purchased new Michelin tires fl $1500. When Installing tires, Damaged one of the tire sensors. And said that the tire pressure would show up in a few miles on the dashboard. Drove it 15 miles took it back they said they Recalibrated them. Said to drive 10 more miles and it would work. It did not the same thing. Every time they tell a different story."

"This was my second time going to Ken's for car stuff. I cannot speak for all locations, but the one I worked with was superb. They were open on Sunday, which I was grateful for after finding out I had a slow leak in a tire the day before, they worked with me to find deals on tires, didn't push me to join their rewards/membership program, and didn't treat me like an idiot for being a woman. So all in all, really great!"

"The staff at Ken Towery’s is top notch! I was visiting the area when my tire was damaged. I was faced with driving 300+ miles on a donut. The crew at Ken Towery’s fit me into the schedule on a Sunday and repaired the tire quickly at a very fair price. They could’ve easily gouged me, but they were honest and professional. I can’t recommend this shop enough"