AutoZone Auto Parts 1127 U.S. Highway 127 South, Frankfort, KY 40601

"Super rude customer service, I asked if they replace battery terminals and the guy just said no and hung up, definitely not going there for my car needs anymore"

"A person I believe his name is Chris helped me showing me what was needed for my car. Also he helped me understand the code reader on my broken down car. If it wasn't for him I wouldn't have transportation thanks."

"This place has the best customer service in town! When my car needed to be jumped twice in one day, I headed to AutoZone thinking I needed a new battery. An employee named Matthew tested my battery and determined that it was fine, so he set to work trying to figure out why my car wasn't starting properly. He cleaned some corrosion off my battery and made sure everything was connected properly. After some mechanical detective work, he deduced that my starter was the problem. Unfortunately, it seemed to have given out entirely, as it wouldn't even start with a jump. I thought I was going to have to get my car towed, but Matthew showed me where the starter was and how to get it started in a pinch by tapping it with a metal tool while someone else turns the key. I will still need to get the starter replaced, but I was so relieved that Matthew had saved me the hassle of finding a ride home and getting my car towed from the store. I was quite impressed with his level of expertise and the fact that he had taken time to figure out what was wrong with my car and share a trick for getting it started. AutoZone has definitely earned my loyalty!"

"I had to make a trip do to a flat tire last week. It was around 7:00 at night and I was not looking forward to changing this tire. But the. Staff was amazing. Kevin working there was helpful and knowledgeable and got me in and out in no time with what I needed! (Schrader valve removal tool)"

"Great store. The staff is always extremely helpful and the products we need is always available. I'd like especially thank Chris the Assistant Manager for helping my wife with an emergency battery install. He was professional and polite. We will definitely be coming back for all our auto part needs."