Starbucks

"I came through this Starbucks drive-through at about 6:25 in the morning on Wednesday and ordered a large ice water ..As I was approaching the window they didn’t understand what type of water I wanted when I simply said, I wanted freeze dried strawberries inside. I mentioned I was in a hurry for work since the employee held up the line socializing with the customer in front of me for over 10 minutes. The older gentleman who was waiting on me, said “don’t tell me you’re in a hurry in my drive thru.” I am a doctor in the emergency room who is on call. I don’t appreciate being treated that way when lives are on the line and I wanted a simple ice water, and I never got my drink. This sorry man needs a new job or retirement. Do better."

"My order wasn’t ready until 13 minutes after the expected timeframe on the app. Sadly, this is normal for this location. I’m not sure why ALL the other locations seem to run fine except this one."

"Unfortunately I have a bad experience every time I come to this Starbucks. I am a doordash delivery driver, so I am here often and almost every single time I come in I cannot get an employees attention. There's drinks just stacked up on the counter that seemingly belong to no one. I find it strange that there are so many people standing at the counter waiting for their drink and not a single one that's on the counter belongs to them?? I just canceled a pick up there because I could not get an employee's attention to find out if the unmarked drink I was picking up was mine. All I needed was for it to be marked and bagged so I could go on with my delivery. While I was there, a little girl knocked a steaming hot tea over on her hand and all over the counter and floor. Her hand was scalded and the employees didn't blink an eye, or even ask if she was ok. They were also in no hurry to clean up the mess before someone slipped in it. It just dripped and spread everywhere. Where is the manager while all this is going on?"

"I go by this store pretty regularly since it's by where I work. Staff is always friendly and courteous. The store is also very nice on the inside. The environment is very comfortable and I enjoy sitting inside and outside. The drinks and food items are exactly what you would hope for from the franchise. The only bad thing you could say is sometimes they are super busy and it's hard to get through line, but that's not really their fault. That's pretty standard during the morning rush at any store."

"This is very convenient Starbucks, if you are in the Prospect , KY area. It is very clean, recently remodeled. Well equipped. Thoughtfully planned and designed, with lots of space including lots of nooks for small quick meetings. There is an outdoor area that’s surrounded by a busy parking lot. Baristas are nice, knowledgeable and courteous. They’re well trained and very efficient during busy times."