Target

"I’m a frequent buyer for almost 2 years. Never exchanged or returned a single item. I buy a lot of Pokémon cards there. Two weeks ago I bought 3 BOXES of Pokémon cards. And by mistake I took one repeated, and now I come here and have no right to EXCHANGE it. Not return it, but simply choose ANY other Pokémon. No, I can’t. And the reason they gave me? “You can’t return it or exchange it because we get it from different sellers. What reason is that? And of course they don’t tell you that before you buy them, you only see the “no return” in the receipt after you paid for them. Not buying here anymore."

"I went shopping yesterday with my daughter. It was crowded and looked chaotic. I was worried we wouldn’t find what we needed. Despite my perception, shelves were well stocked. I found everything I needed. I was also mistaken about the chaos. There was chaos, but it was well managed! Jenn, was the coordinator. She had everyone in one line to check out. I complimented her on tracking shoppers, getting everyone to a register without dispute, and being so friendly! She told us she LOVED retail and couldn’t imagine doing anything else. It was so nice to hear she really loved what she was doing. She is a super star! Thank you Jenn! It was our pleasure to meet you! Merry Christmas!"

"I returned an item at the I-10 and Fry Rd, Katy store and the customer service representative was very nice and friendly. The process and wait was not long at all. I really like going to this store, it is clean and you can find staff to help if needed."

"Update: popped in because this is one of the few Targets with popcorn still available in the food area. Gotta love by $2 large popcorn! We dropped by this Target as we were in the area. This Target was packed from the parking lot to the inside and to the cash register. The store was a little empty in some areas but had what we needed. The Toys area was packed despite being so close to Christmas. Food was still stocked, so we got what we needed. Staff were friendly, including the staff member at the cash register who embodied the Christmas spirit."