Tractor Supply Co.

"Donna and Susie’s exceptional service extended beyond just accommodating my husband and I; their genuine affection for our dog, River, was truly heartwarming. Not only did they allow us to wash River after closing time, but they also took the time to shower her with love, petting her, and even wanting to capture the moment with pictures. Their eagerness to connect with River, our little dog, and make her feel special further demonstrates their remarkable dedication to customer satisfaction. River must have felt like a celebrity, receiving such adoration and attention. Donna and Susie’s genuine care and warmth make Tractor Supply not just a store but a place where cherished memories are created. These two incredible women at Tractor Supply, epitomize extraordinary customer service. Despite it being five minutes past closing time for the dog washing station, they graciously accommodated my husband and I , allowing us to give our dog a refreshing bath. Their willingness to go the extra mile, even after a long day, speaks volumes about their dedication and kindness. It’s rare to find such genuine hospitality, and Donna and Susie exemplify it effortlessly. Their actions not only make Tractor Supply a welcoming place but also create lasting memories for us and our furry companions. It’s what we love most about living in this town!"

"Updated review, the staff at this location has always been awesome, unfortunately the corporate office thought it would be a good idea to sponsor a "family friendly" drag show in Waco tx . I will no longer spend any money at any tractor supply location. Again this is not about the local staff that has always been very professional. I enjoyed the staff, always very helpful and professional. I can't support the corporations decisions on what they did in Waco. Will never go back."

"I bought a pair of RIDGECUT boots and the back of the sole come apart so I took the back to Springtown Texas store and got a new pair of the same boot and month later same thing and I called the store and talked to a manager about it and they refuse to replace them with different brand or same boot. I will never do business at tractor supply again I spend alot of money on boots,feed and clothes. For the prices of work boots they should last longer then a month. I called the number the owner of tractor supply sent and again waste of time!! Today 1/1/2024 I was contacted about my issue I was having with RIDGECUTE work boots I purchased. After the phone call I headed to tractor supply in Springtown,Texas and the assistant Manager was very professional and helped me with my issue and I want to say Thank You to the assistant manager and her team!!!"

"Do you need candy? They have it. Do you need a book about horses? They have it. Do you need a hat…. Yup… Do you need more than one item to actually complete a project? They don’t have it, no one knows anything about anything. The cash register runs slow and you’ll stand in line until the cows come home."

"This location is great, right off the 199 fwy and there is usually not a long line so I can get in & out and back on the highway.  Amazed at how much they can pack in such a small space. I liked that the store is orderly and the staff are not too far away when needed.  I just discovered they refill propane tanks for cheap.  Even though they were low on some things because of snowvid 2021, I still got what I needed and more."