AutoNation Chrysler Dodge Jeep RAM North Fort Worth Service Center

"This is the second time I have been to this service center. Once again…they did not disappoint. They promptly took my car back for service and the visit was fast and efficient. I will continue to frequent this location."

"I will continue to take my '21 Gladiator to them because of Dana, the service crew, and other service advisors. I find Dana to be quite courteous, professional and communicative with all my vehicle needs. Just as important, kudos to the team that does the service work and repair work... my most recent visit was for a 45-50k checkup and new tires. Dana helped me select high quality affordable tires. The service crew installed them and did the necessary alignments. My Jeep has been a joy to drive since as it is so quiet and comfortable to drive around now. Thank you."

"I hesitated taking my jeep into a dealership for repairs. I didn’t want to deal with overpriced service with poor communication. Skyler at this location sure showed me. Best communication, very fair pricing and in and out in a short amount of time. We will not take it anywhere else moving forward. Take your car here! Ask for Skyler!!"

"I purchased my 2017 ram 1500 from here back in 2021 and had no problem with their sales team; this review is for their service department. Friday I took my truck in for it's oil change and tire rotation, paid for it only to get it all the way home before realizing that they never rotated my tires. I know they didn't because I have one tire that isn't the same as any of the others and it remained in the same position (driver side rear) that it was in when I dropped it off, and because they never asked me where my locking lug nut key was. I shouldn't have to double check a "reputable" service department to make sure that they actually did what I paid for, and I don't have the time to drive all the way back there for them to correct it either. Everyone I have encountered at their service department has been super friendly and helpful but they just don't seem to have their stuff together sometimes. *edit* this review was only up for 20 minutes, then Michael from their service department called and apologized for the inconvenience, and offered me a free oil change and tire rotation for my troubles. Thank you Michael for being understanding and willing to help fix this!"

"If I could leave ZERO stars, I would. I had an appointment for an OIL CHANGE at 9:20 this morning with Don, a simple oil change that typically takes 45min to 1 hour at most places. I go up to the service desk after waiting over 2 hours and they tell me that it will be another hour and a half until they even get to my car!! I made an appointment at 9:20am and not ONE single person came to update me on the status. They didn’t even offer to get my car in right away, or offer a discount for a future oil change—nothing for the inconvenience. I would never suggest this place. If they can’t even take care of their customers who need a simple oil change, how in the world are they even able to run an entire service department? Pathetic. Customers deserve better than this. Over 2 hours wasted and nothing to show for it."