Ann Taylor

"I'm always excited when visiting the Anne Taylor store located on Great Hills Trails in Austin, Texas. Within every visit, I am accommodated by Ms. Sharon with the most complimentary/noteworthy customer service and hospitality. Ms. Sharon is the most professional Fashion Sales Associates I've ever encountered. Thank you for enriching my casual, as well as, business class wardrobe, Ms. Sharon. I'll most definitely return very soon!"

"Arboretum location - Strangest experience. It was the first Friday in October, noonish. I walked into this supposedly upscale store. NO customers were in there except for me. Three employees (it was obvious they worked there) were talking near the register. All three looked directly at me and said NOTHING. They continued on with their conversation, I walked throughout the store, and no one offered to help me. I did have questions, but I just didn't feel welcomed there. As I was leaving, one of them wished me something like a good day. Funny, that same day I visited two other stores in the same area (another one considered "upscale" and the other would be considered an semi-upscale discount store.) I was greeted with a simple "Hi!" and a smile as soon as I walked in. I used to work in a department store and in customer service. Kindness (a pleasant greeting and acknowledging a person's presence) matters. I'm not sure if the employees here are SNOBS or just LAZY. Either way, I have no intention of going back."

"Had an amazing visit in store! Sharon was very attentive in helping me put pieces together, bringing different sizes for me to try on, and ensuring I had a great shopping experience! I’ll definitely be back for this very friendly and professional customer service!"

"First time shopping at Ann Taylor Arboretum and Sharon made it a wonderful experience. She was so friendly and attentive. The clothes were great quality and the store was clean and well organized, but I have to say Sharon was the best part. Thanks so much, Sharon! Hope to see you next time. :)"

"This was my first time ever shopping at Ann Taylor. I was looking to purchase a suit for work and I looked online before going in-store and picked out a couple of styles I thought I’d like. I didn’t love anything I tried on. Long story short, Sharon provided excellent service by styling me into the perfect suit. Her expertise helped me understand which styles looked best for my body type. Sharon was so friendly and professional, I could not have asked for a better experience."