Firestone Complete Auto Care

"Appointments do not matter at this place. On the phone they are friendly. In person friendly. But NO work gets done. Would give zero stars if I could. Was there last week, and they did not fix the problem when they said they did. You think they would put that top priority since they misdiagnosed it in the beginning. Brought it in last week for AC blowing warm air when idling. I sat there for 5 hours that day. They said it's good and ready to go. No issues. It blew hotter air that afternoon when I left the shop and did it when I was driving now. So I brought it back after I made an appointment 5 days ago. And I get there at 8 am. Sat there for almost 4 hours, and they never took it back. NEVER..... DO NOT GO HERE. DO NOT GO HERE. DO NOT GO HERE. READ THE REVIEWS BELOW MINE."

"Took my truck there after it failed a state. Mike was very helpful and indicated that the previous inspection was false. Thanks Mike. Mike took extra Care to go out of his way to come and deal with my issue which he did not have to do. He read the report and actually came out to my truck to clarify the issue."

"I initially brought my vehicle to the Stonehill Pflugerville location was told by that manager that it would take 2 days before my car would be looked at and had to leave it there. In the interim, I called the Hutto location was told my car would be looked at that same day so I drove to that location met with your Manager Robert he was very professional, respectful and courteous throughout my all visit. He had his technician pull my vehicle into the bay to start the process of diagnostic which I was quoted much lower than originally at the other location. Robert and his team diagnosed and repaired my vehicle less than 4 hrs. Thank you again Robert I will definitely recommend your location."

"Worst location ever, don’t waste your time , especially the guy in front The moment you see how heavy he is you know he won’t take care of you because he can’t even take care of himself , I would give this place no star, took my ford F150 for tire patch took about 4 hours and went flat again the same tire later in the evening, worst tires ever I will not take it to fire stone anymore they are not good at what they’re doing"

"I had a recent experience with Firestone Car Repair when they quoted me $1500 for AC repairs, while another shop only charged $160 for the same service. Needless to say, I was shocked by the price difference. While I appreciate Firestone's expertise, their quote seemed significantly higher than what I ultimately paid elsewhere. It's important to shop around for auto repairs to ensure you're getting the best value for your money."