J.Crew
2901 South Capital of Texas Highway, Austin, TX 78746
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
2901 S Capital of Texas Hwy Space H05B, Austin, TX 78746, United States
About the Business
J.Crew is a popular clothing and shoe store located at 2901 South Capital of Texas Highway in Austin, Texas. Known for its classic and stylish clothing options for men, women, and children, J.Crew offers a wide range of apparel, shoes, and accessories. Whether you're looking for a casual outfit for the weekend or a professional ensemble for work, J.Crew has something for every occasion. With its convenient location and excellent customer service, J.Crew is a go-to destination for fashion-forward shoppers in Austin.
Reviews
"Had a great experience shopping at J Crew thanks to Genevieve. Great customer service!"
"Well the manager wanted to avoid the hit of a refund towards the stores production, so she said let’s just cancel your order. Sure, fine (assuming that’s the same thing as a refund). Nope. 1) she didn’t end up cancelling my order and 2) I didn’t get a refund. I never received an email (as I was assured I would) confirming the “cancellation” and there’s no proof I returned the items. Shady business and inexperienced staff. When I called after leaving the store with a concern that the transaction processed on my card and wasn’t just pending, they told me to just contact customer service, which is where I realized the headache they had caused. DON’T BOTHER PICKING UP ONLINE ORDERS FROM THIS STORE OR TRYING TO RETURN ANYTHING."
"Great Service, Great Selection. They carry ladys' and men's attire. Their Fall Selection is very nice."
"Went to the mall last night (Wednesday) and it was pretty quiet. I had just been in a store next door and had to walk up to the salesperson to get her attention away from her cell phone. But in J Crew I was immediately greeted but a friendly young woman who asked if she could help me and engaged in a little friendly conversation. I told her I was just looking so she directed my attention to a few new items and then allowed me to wander around. She checked back in with me to point out the soft cashmere sweaters. Great service!"
"The sales associate in this store was super helpful! I need a pair of khaki shorts because I was rushing a sorority and when I came into the store a few minutes before they closed I was panicking look for my size but I could not find any. Luckily, one of the associates helped me searched and even stripped a pair of shorts of a model that was my size."
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