LOFT
2901 South Capital of Texas Highway, Austin, TX 78746
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
2901 S Capital of Texas Hwy, Austin, TX 78746, United States
About the Business
LOFT is a trendy and chic retail destination located in Austin, Texas. Situated at 2901 South Capital of Texas Highway, LOFT offers a wide range of fashionable clothing, stunning jewelry pieces, stylish shoes, and other accessories. Whether you're looking for the perfect outfit for a night out or simply want to update your wardrobe, LOFT has something for everyone. With a focus on quality and affordability, this store is a must-visit for fashion-forward individuals in the Austin area.
Reviews
"This was the best experience I've had shopping in years. The only place that carries petite sizes. Visited Banana Republic and J. Crew first and they no longer carry petite sizes in store. I decided to go shopping on a day they had a 50% off sale. I spent two hours in this small store and walked out with $600 worth of clothes."
"I just had a really unpleasant experience at the Loft at Barton Creek. I hadn't shopped here in years until recently. Not too long ago I bought some clothes online. A few things didn't fit right so I came to return them today. Apparently I was past the return timeline (1 day) and the cashier told me I would receive the current sale price, not the amount I paid. I'm a teacher and the last few weeks have been incredibly hard and busy, which is why I never made it to the store to make this return. But ok, I accepted that, mentioned the short return timeline, and finished my transaction. As I walked out another sales person walked up to me and asked if I was unhappy with the prices. I shared that I was just frustrated with the return policy, thinking she was trying to help. Nope. She said, "Well, you know it's Memorial Day weekend and people died so you can be here." I was so taken aback I just replied that I didn't think that was relevant but thanks for the reminder and walked away. Wow. So, this sales person who is working at a store that is open on Memorial Day felt compelled to follow me out of the store and harass me? Weirdest customer service I’ve ever experienced."
"Waiting in line, 8 people and one cashier. Current transaction is taking over ten minutes. Customers complaining and staff is putting away clothing rather than helping customers—employee states she is not trained on running the cash register and that there is no manager here. Employee said 5 employees have quit over past week and this is probably why. She recommended we complain to upper management so here I am. Upper management- get your store together. This experience is horrible. Will be shopping elsewhere."
"Went in last night (Wednesday). Store is nice and neat but couldn’t see anyone working there. Walked around checking out the clothes but still no employees anywhere. Then noticed a young woman sitting behind the counter with her head down looking at her phone. I had to walk up close and speak to her before she would even look up. She seemed surprised anyone was in the store. Come on girl, get with the program!"
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