Firestone Complete Auto Care

"First of all, they came highly recommended and completely justified the referral. They communicated with me openly and factually, and provided timely competent service. I have a lot of basis for comparison at my age and already have no doubt that I am exactly where I need and want to be for car care."

"Excellent customer service. My car issue turned out to be more complex than expected (had to take it to the dealership in the end), but the crew kept me in the loop on everything they did to diagnose/fix it. At every turn, they were kind, patient, and helpful. I will most definitely come back to this location for any future service needs."

"Took my car here for an oil change and inspiration. They had a long wait even with an appointment. So they let me know when it would be slow and i brought my car back and it was quick. Plenty to do around here to eat out so so you can be busy will they are working on the car."

"Making an appointment online is a breeze, and my truck was serviced in a timely manner. I had a small issue with the brakes after servicing, so I made another appointment and they resolved it in a couple of hours, at no charge. I've been going to the Northcross location with several cars for years; friendly folks, thorough and efficient."

"I like these guys. I feel like I can trust them. Took our son’s car in for some work on the front suspension, and they explained what was going on, even showing us an example of the parts that were failing. When I explained that we couldn’t afford to take care of all of the issues at that time, Moy gave us a list in order of priority. Recently, we took our van in for some new tires, assuming we would get a set of four. When I asked if we could get some more mileage out of our back tires, Moy was honest and said we could instead of trying to upsell us on all four tires."