South Austin Appliance Repair

"They came out to fix my freezer, took 30min and over $300 and they stated it was a per visit cost. The same issue happened with my freezer 3 weeks later and when I called them back to look at it they kept scheduling me out 1 week later 3 different times and never came back. They eventually stopped taking my calls and messages. Do not recommend."

"We made an appointment to have our fridge repaired. Appointment was set for the following Friday. We were told that they would be at our house between 1 and 5 pm. We made arrangements to be at the house all afternoon. When 5:30 pm came and went, we checked our phone only to discover we had a missed call at 4:30 pm from them, and a message saying they were on their way, but needed to to hear from us before just coming over... for the appointment that we had already made with them. Attempted to call, and the techs cell phone was turned off-straight to vm. Left a message, sent a text, called and left a message again on the following Monday... have heard nothing from South Austin Appliance Repair as of the Monday evening. Wasted our time and would never recommend this company. No respect for others time?! Not cool. If we had been told when the initial appointment was made... the first time... that we were going to be called when they were in route, and we needed to verify that we were at home, that would have been no problem, but there was no indication of this. Super lame. We have found another company that has been respectful with our time and communicative. There are other small appliance repair companies to use other than South Austin Appliance Repair."

"I've used South Austin Appliance three times in 5 years. Chance is the man. He can fix any fridge or fix a leaky faucet. They do good work and it comes with a warranty. Be patient. Leave them a message and Judy will get back to you. I just bought a used microwave from these guys and it is like new with all new parts. My coffee is HOT lickity split. The door was old but Chance came back the following week with a brand new one."

"We have used South Austin Appliance for a few years now. They have always been courteous and fair with us. They have even shown up well after hours after being delayed on another service call to address our repair needs. Chance is always straight with us on repair advice and we appreciate their honesty."

"Fantastic service!!!! I used them for warranty work for my house. It was really easy for me and stress free to use South Austin Appliance Repair. They were prompt with scheduling, on time (gave me a 30 minute heads up call before arrival), quick repair time, thorough, and explained everything to me. Our technician was friendly and obviously very knowledgeable. Absolutely will use again and refer to them."