Free People 5135 West Alabama Street, Houston, TX 77056

"Love this store! Always stocked and friendly associates! I recently went back in for a return and the team took care of me with no questions asked. Returning customer right here!"

"Rashida was tremendously helpful. I’ve never had a retail experience like I’ve had with her. Not only did she find me amazing jeans and called a store in New Jersey to complete my outfit and have it shipped... she had taken the time to find me alternate options prior. I highly recommend her for any of your fashion needs."

"After having terrible experiences with other stores within the Houston Galleria, it was such a pleasure to come into the Free People Branch. The Current Manager was absoloutly lovely, patient, and kind while assisting me with my newly purchased wedding dress. I am overjoyed to be able to wear my perfect dress on my perfect day and had such a wonderful experience while going through the process. My mother and I are customers for life! Thank you so much!"

"I live in Los Angeles and the Free People here we’re sold out of the specific product, so i called the Free People in Houston and Shazin Ali, answered and was able to locate the product and took care of my order over the phone so efficiently and emailed the tracking number to me within a few minutes. This has been the easiest phone order I have ever made. Thanks for helping me out and making it so easy! Shazin was on it and super sweet and so kind thanks again!"

"Bought a pair of shorts for $70 (which is VERY overpriced) and when I found these same exact shorts on another site for cheaper, I decided to return them. The shorts I bought from here also didn't fit very well and I regretted purchasing them. So 7 days after the purchase I return to the same store and am being helped my the same woman, who I believe is the manager. Not only was she extremely rude and condesending, but she said my shorts looked worn out and smelled. Obviously shorts that have been sitting in my house for the past week will smell Differently than If they had been in the store, which wasn't even true as I asked multiple people and they had no "stench". i also don't understand how my shorts look worn when I've only tried them on a couple of times. Will never be returning to this store except to get my money back. She ended by accusing me of using their store as a clothing bank by buying clothes, wearing them, and then returning them. When actually I was returning them because I would NEVER wear them... because they were OVERPRICED and OVERSIZED!!!! ive had great experiences at this store with other employees, but will never be returning due to this woman's terrible attitude. (She was blonde, short, and rude)"