O'Reilly Auto Parts 10010 North Lamar Boulevard, Austin, TX 78753

"Great service and I really appreciate the person that waited on me he helped me put on my windshield wipers on my vehicle and also help me change out the battery that was on my key remote he was really attentive and I appreciate his help"

"Only auto parts store in the general region that's open till 11pm. However it's pretty much worthless commodity because they behave as if the store is closing in 2 min even if there's a whole hour left. They seemed perturbed and in a rush to get me tf out. Need a very small ring seal for axle to transmission and they brought me some random part in a box that seemed used up. Sometimes get the suspicion the shop in this area try to sell parts that aren't in their inventory in order to cash it out and pocket the money later.. just a theory though. Sharing this so that y'all shopping there use caution"

"It seems the employees, all but one, don't know how to check people out properly, and it takes about 10 to 15 mins each person in line, and that's not an exaggeration. It's sad when there are 6 cashiers, and only one is getting people in and out and politely as well. It seems since covid people just don't want to work, and it shows greatly at this location. They do have a lot of good products to choose from, so that's a plus side, so for that and the one good employee wasn't so bad"

"I had a pretty tough day but when Hidalgo lent me the tools I needed to get my license plate holder on - out of the kindness of his heart - I was able to hit the hay on a positive note. Thanks man. Love the selection at this location and I come here over the Auto Zone across the street"

"Online inventory almost always wrong, slow service, always a long line, employees do the absolute bare minimum to help, I try to avoid this store at all costs but it's a hub so they usually - in theory, at least - have more parts than the smaller store up the road. They'll even lose parts that you order online and get shipped to the store, it's really astonishing."