Marshalls
12520 Westheimer St, Houston, TX 77077
Hours open
Monday:
9:30 AM - 9:30 PM
Tuesday:
9:30 AM - 9:30 PM
Wednesday:
9:30 AM - 9:30 PM
Thursday:
9:30 AM - 9:30 PM
Friday:
9:30 AM - 9:30 PM
Saturday:
9:30 AM - 9:30 PM
Sunday:
10:00 AM - 8:00 PM
Photos
Location & Phone number
12520 Westheimer St, Houston, TX 77077, United States
About the Business
Marshalls is a popular clothing and department store located at 12520 Westheimer St in Houston, Texas. Offering a wide variety of clothing, accessories, and home goods at discounted prices, Marshalls is a go-to destination for shoppers looking for stylish and affordable finds. With a constantly changing selection of brands and products, customers can always discover something new and exciting at Marshalls. Visit us today to explore our latest offerings and score great deals on all your favorite items.
Reviews
"I ventured off into marshall's today. It was a pretty decent Store the selection in the man's department not a big one, But I did find a Puma hoodies for $20dollars The customer service was above average but what can you expect"
"Horrible customer service Carolina screamed at me and started making faces at us. She should have training in customer service. I didn't want to buy anything after. If u don't like your job, you should quit instead of making other people have to put up with your attitude. I wouldn't like to have someone like that working for me."
"Marshall's used to be good but no more. The shoes are cheap and the merchandise is always picked over. I don't hardly come here anymore."
"Came to return an item that I purchased yesterday. My return could not be completed because who ever puts the tags on the merchandise put the incorrect tag on my purchase (new balance shoes) and the upc code did not match. The manager said that he could not return the item since the tag was incorrect and didn’t match my item. He did not let us exchange the purchase even though I had the receipt and just purchased it yesterday. As a store that runs on customer service it is unfair to purchase and support my local store and them not even care to take any action to rectify the situation or to say do to the stores error this is what we can do for you. The worst customer service I’ve ever experienced."
"I really needed some retail therapy today and the last thing I needed was someone to be rude to me. Not sure if it was a manager or not, but when I went to check out, I asked if someone could help me get a bag out (Steve Madden - not bragging, it’s so the managers know who this is about) that I already was doubting to buy in the first place because it was more expensive than I would’ve liked. I still really wanted this bag to treat myself. He helped me but was kind of already rushing. I was polite and cordial to him. Anyway, he got the bag and was kind and said he’d bring it to the front…but then this man had the audacity to tell me to “hurry up! Go! Get there quick!” …I have never been so insulted. I was a paying customer, NOT his employee, even if I was, that is no way to treat someone. I was also already spending money on the bag and other items! I was already having an awful week and really needed a good experience and to not be mistreated. I regret not saying something to him at the time! I won’t be shopping at this location in the future!"
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