Tau Bay

"Beware and check your bill if you decide to risk coming here. I don’t usually think it’s worth it to leave bad reviews, but this place was so dishonest, I’d like to warn someone else that might get taken advantage of. Went into the restaurant on Saturday around noon a couple weeks ago for lunch with my brother, my kids, and my niece. The place was empty and no one was even in the front of the restaurant, so it was confusing. We sat down and finally someone came to give us paper menus. The prices shown were for 10.75 for a bowl for pho and vermicelli, and 8.75 or something for 6 egg rolls. We ordered 2 bowls of pho, a vermicelli, and an order of egg rolls. The food was nothing special, but I did notice we were short an egg roll. I was just going to let it go. When I went to the counter to pay, the owner handed me a bill (not itemized) that said $57 even. He asked me how the meal was. I said it was good, but there was an egg roll missing. He said, “Oh ok I’ll just charge you $50 for the meal then.” I already thought it was strange that the meal was $57 even, and he could tell I was confused by the bill. According to the menu prices, for our 4 items plus tax, the bill should have been $41 subtotal, about $44 something with tax. He gave me a bill originally that was $57. When he could see I was confused, he quickly said, “Oh we changed our menu prices 3 years ago; this is the old menu. The pho and vermicelli are 13.75 now and the egg rolls are 6.50.” I told him, “Ok but you should probably change your menu so your customers aren’t surprised by the difference in prices.” He began to argue very rudely with me about how he’s been in business for so long so they didn’t need to have actual menus with the prices on them, and then mockingly ask me, “So should I tell every customer that this menu is an old menu?” I said yes, because that is the honest way to let your customers know what they are going to be paying for. And on top of all that, the new higher prices he told me would have only added up to $47, so he was completely just pulling a much higher number out of nowhere and hoping he didn’t get caught. It was completely dishonest and false advertising and likely illegal. First, he should be using an updated menu with actual up front pricing. It is not some Omakase menu where the Michelin chef just comes up with whatever price he decides on AFTER the meal has been consumed. We were given the bait and switch. Told it was one price, and after we went to pay the bill, a completely random and higher number was written on a piece of paper for me to pay. He himself said the menu is 3 years old, so they have had 3 years of using an old menu? More likely he knew he was caught and was coming up with some excuse. It was my niece’s birthday, and I didn’t want to make my kids scared by getting angry and escalating the situation, so I still paid the $50 and even left a tip out of habit. It wasn’t until I was on the car with my kids and shaking out of anger that I realized how much that man had taken advantage of us. He was pushy and took no accountability. We have been to the other location before, but never this one. I’m just mad that I let them get away with this dishonest encounter. He took advantage of me being a non Vietnamese speaking mom with kids (speaking Chinese and English) and I probably looked like some easy target. If you decide to go here, please check the prices at the end of your meal. They might not be the right prices."

"I have just had a delivery order from Tau Bay restaurant. The food is quickly sent to me just as the app estimated. However, there is a cockroach in the meat, as shown in the pics. Fortunately, it is dead and lied near the top of the chunks so I could see it timely. I called to the restaurant to complain and Diana, the daughter of the owners, who quickly apologized and issued a refund. I appreciate her act but I guess I still owe the public to report what I experienced and restaurant owners to be more serious with food handling/storage or they will lose the business while unintentionally hurting customers. (I hope that I won't get any food poisoning as I already tried to taste the broth prior to the discovery)"

"I love trying out mom and pop shops. This one is no exception. The place did seem a little deserted though. We tried the pho and it was not the best I have ever had but it fills the belly. The waiting staff is literally the older couple. They speak limited English, but do accept credit cards. Really my only complaint was the YouTube channel playing on the main television distracting with someone shooting down planes. Also, that the dish I actually wanted and was recommended to me wasn't available at night. Seems their shrimp balls with the seafood dishes are an early lunch order only. I might try it again another time if in the area around that time. If things are different then I will update my review."

"Came here on lunch time to try grilled pork on rice and spring rolls. The taste is delicious and the staff very friendly. The rice perfectly cooked and the grilled meat is on point. The spring rolls are freshly made and amazing taste. Traditional food lover, this is a good location"