Cabo Bob's Burritos

"I visited this location yesterday with my family around 4 pm. We went there because our daughter said the food is great. The line was very long which my daughter says is typical. We had been waiting about 20 minutes until we reached the turnstile part of the line. A large group of teenagers came in and began crowding the line and openly talking about how they were going to line jump. At that point I turned around and pointed out that they needed to be fair to the rest of us who had been waiting for 20 minutes and go to the end of the line. Unfortunately that did not stop them because 7 of them walked to bathroom side of line, ducked under the barriers and proceeded to start ordering food. I again talked to them about fairness and integrity. I told the employees at the beginning of the order line about the situation but they looked confused and did not appear to know what to do. I reported it to the cashier and she apologized. I realize that cheaters are going to cheat the system when given the opportunity. I believe that Cabo Bob's could create a more fair and welcoming environment by encouraging their employees to seek out management when customers complain and also help with crowd control when the line is obviously out of control. Even as we were checking out the large teen group crowding the line had grown and was pressing in on those of us paying. Overall the food was fresh and very good. The 30 minute line wait and disappointing experience with other customers was not good."

"The food here is consistently great (much better than any similar options like a Chipotle) however, if you plan to order online you simply need to accept the fact that they’re going to butcher your order 70-80% of the time. Want to pay twice the price for double servings of meat? You’ll get regular single sized portions. Ask for extra rice or beans, you’ll get the same if not less than normal. Request multiple different meats, & watch only one of them be inside your order. Don’t even try to order a side of any sauce either, absolutely unlikely you’ll get it. Overall, food is great & would definitely recommend if you’re willing to sit in line at the restaurant for 15-25 minutes and watch them prepare your order, but if you’re planning to order online for yourself or anybody else, forget about it, you’re not getting more than 50% accuracy on any given order."

"Summary: - When ordering for pickup during dinner (busy), the burrito is noticeably smaller. - When ordering in person it was normal size or close to it. Review: Burrito size for pickup orders has decreased by 50%, at least. This is recent and consistent. Been coming here for over 2 years but last few weeks repeatedly picked up burritos which are now the size of an iPhone. If you’ve been coming here you know that’s way smaller. Not sure if it’s new staff or if this is policy. Will update if something changes but looks like the new reality. Update #1: Went back and I swear the burritos are getting smaller. It’s barely the size of a BUSINESS CARD. This is with EXTRA rice and beans. They used to be so big you could barely wrap the burrito. Now I’m just hungry. Final update: Went 7 times in past few weeks. 4 out of 4 times, when ordering for pickup during dinner (busy), the burrito is noticeably smaller. 3 of 3 times when ordering in person it was normal size or close to it. Something changed, but the staff now consistently shorts pickup orders during dinner rush. If you want a normal burrito do not order pickup during this time. Unfortunate. Since I don’t want to wait in line for dinner I won’t be ordering during this time anymore."

"Being from Boston, I have qdoba, chipotle, boloco, and anas taqueria... but boy, would i love to have one of these back home one of the best burritos I've had in a while If you're visiting Austin, do yourself a favor and stop by here they make the tortillas fresh here right in front of you. You get three options, and I got the cilantro tortilla with brisket and rice beans onions, and if you love lime, like I do, make sure to add it at the end. The tortilla chips i thought weren't too great personally, maybe because I ate them with no side sauce. For a drink, I just got the topo Chico mineral water. They do have their own sodas that I didn't try but heard were good. I will definitely be going back every time I visit Austin."