Walmart Supercenter

"This is my neighborhood Walmart. I enjoy the people and shopping experience. Like a lot of businesses, they are sometimes out of stock. But that's not unusual. However, they seem to go great lengths to full my orders. I placed an order for 2 of the same item. The local store was out of stock. They fulfilled the order by sending one from Illinois and one from Nevada. Good customer service."

"I never really have issues here. I was annoyed at the way a Walmart (coach) treated an employee at a register. She had the blinking light on for some time and was managing per holiday traffic. A female assistant, MOD, came to help and even helped to check out while setting the cashier up on another register (5 to 4). She was consoled and told to turn her register light off for now. The cashier was beyond courteous and apologetic. The Walmart coach, glasses/stout, came behind the MOD, and totally dismissed her while trying to explain what happened. He also countered and told her to turn the light on while saying she could explain later. It was early mid day, and I understand that things happen. Disrespect, on the other hand, is a choice. I believe it was 12/23/23 between 11-12:30."

"I like shopping at Walmart early in the morning. I do not like coming after a certain time because of the long lines. Nevertheless, I am always finding good deals on things I need. It’s the holiday season and I am cooking. Also, I love stocking up on snacks for my son who loves everything. Between the pantry and the kitchen drawers, I most definitely need storage organizer. My son can choose from the pantry and drawers for snacks. Yep, I need Santa to bring me a deep freezer.."

"This location needs to retrain employees in simple common courtesy with customer relations..I shop here once a week, sometimes twice. I know the employees can speak because they talk to each other usually while blocking the aisles. I can pass several employees & not one will even say hello or ask if I'm finding everything I need. Most of the time the only one who speaks is the one @ the door as I'm leaving. There is a woman that I sometimes see @ self-checkout during the day, she is very pleasant & speaks to everyone. I don't know her name, African American, always smiling & just very attentive. Many employees could learn from her. Too many employees also block the aisles shopping the online orders. Customer service just really needs to improve..make customers feel welcomed, be acknowledged @ least."

"Item I needed was available. I usual bat a 1000 when looking for particular items at this location. Normally the associates are friendly and helpful. Last night I had a less than stellar experience and the team lead I spoke with was lack luster. I went online and wrote a survey. I returned to the store to look for the assist button I was advised I should have use and confirmed that no button existed in electronic. The buttons are quite large and would be hard to overlook as noted in my photos. As I was asking to speak to the manager he was actually attempting to call me to discuss my concerns. He listened to me and affirmed my concerns. I felt heard and valued. I had a better understanding of the employee and their personality. I wasn't treated rudely or unprofessionally. I believe it is a training matter that will negate unnecessary inconvenience to customers moving forward. John is amazing in conflict resolution and values constructive input."