Walmart Auto Care Centers

"Called about an oil change, the lady was very courteous and professional oil change for 2008 Chevy impala was a little less that $55. Valvoline prices were better."

"I checked to see when they would close first before arriving and when I arrived I asked for an oil change. The girl told me they were closed and I looked at her with confusion as I had just looked to see what time they closed (they close at 7:00 PM and it was 5:30 PM). I left to go back to my car and I double checked it again to make sure I had the correct location, so I went back in and told them that their website says they’re open. She proceeded to tell me they were closed for a second time and walked away from me. As I was heading back out for a 2nd time, she then said “hold on someone will help you”. I told her I would go to another one. After I left, they started taking people for oil change as I was pulling out of the parking lot (picture below). I ended up going to the Walmart auto center in North Richland Hills and with no problem, they helped me with my oil change. However, it was still a waste of time and gas."

"I went to Walmart this morning about 7:30am to have my oil changed and I received a very good deal and their professionalism was outstanding they had me finished and out the door by 8:00am, with me all is we with their Auto Care Center."

"The staff here fundamentally does not understand how their own road hazard warranty works or they’re a bunch of liars. They told me the road hazard is only good for one year and that after six months, the tread typically wears down too far for it to be valid. I asked if they actually looked at my tread as the tire barely was showing any wear. A complete farce and a legit scam taking place here. The technician I spoke with understood the pro-rata warranty but the lady that called me to deny coverage completely made up her own policies without regard for the terms and conditions of the warranty written in fine print on the back of the Walmart invoice I have."

"I went there on Saturday May 19. I got 2 new tires put on the front. I paid $309. I pulled in with my tire pressure light on and when they finally got finished my light was still on. Called to speak with manager and he gets on the phone as I explaining and said it wasn't me. I said I didn't say it wasn't you I was calling to say how disappointed I was in the service I received. Called customer service to make a complaint and they called back Monday and said they only check all 4 tires when getting an oil change. I will never visit this location again."