Panda Express 2205 South 77 Sunshine Strip, Harlingen, TX 78550

"Horrible!!!! Worst customer service ever!!! Food was all cold, no condiments, sever was very very rude it was a girl in drive thru no name tag at all and manager Pedro even worse. This place is a dump. Don't go unless you like your food cold.."

"Worst customer service at drive thru. I really applaud chick fil an employees for their great customer service and I wish other restaurants would have their employees follow the same protocol."

"Went today and asked for a plate and a bigger plate. When taking the order, the employee over the speaker confirmed and acknowledged the plate, and then I ordered the bigger plate. When the total came back as $23 I had a feeling one of the of things I ordered was not submitted. No big deal at first. When I went to pay I asked the lady at the window if she had added the plate, and she said no and asked me again what the order. So just to confirm I repeated what the order should be, a plate with orange chicken and teriyaki with fried rice, and a Bigger plate with the same thing but with half n half and shrimp. The lady at the window just replied in a condescending tone, "Sir that is the bigger plate". I then replied stating, that I understand what the bigger plate is but the issue is that the other item was not submitted. We argued for a brief moment, nothing crazy or anything but the Employee, who according to the receipt was named Gabriella P, was very rude and should be reprimanded and taught basic customer service. At the end I just asked to add it to the order. A moment later another employee came back with our food and apologized, though I did not catch their name, they were very courteous. This could have been a simple, oh my bad let me add that for you, but for some unknown reason she decided to be combative about it. As a side note, the food was cold as well, but still good. Do better Panda."

"Never thought a manager can ruin a fast food place but since the male manager left this place the new female manager is horrible always runs out of chicken makes people wait over 15 mins. Actually went when chicken was finished and she said it was all sold to a catering business and it was going to be a 20 min wait. This place was my go to about 2 years ago not any more unfortunately. That lady needs to go."

"The person who was in charge at the window was very rude and impatient. Was reviewing my order with her just to make sure we understood each other. Still got the order wrong and then got gaslighted by the manager that it's in the recite. Very lazy, very rude. Couldn't get a refund. I'm pretty sure they thought was trying get away with getting free food. And said if I wanted something different I can order another plate. So I have to pay for another plate????"